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Property Operations & PMS

Property Operations and PMS: this is the forum for posting your ideas and comments on all aspects of hotel operations, from reservations to events to metrics and reports. You'll find a category here for each of the major topics in property management, and if you can't find the right category, please search or post to the Other category. Where we can, we'll move ideas around to group them as intuitively as possible for the product managers working on the PMS.

Please keep in mind that there is a separate forum for topics specific to the operations of hotel chains and groups. Go to the Multi-property management forum for anything about portfolio management or rate, product, package and restriction functionality across multiple properties.

Property Operations & PMS

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459 results found

  1. Provide an option to move or remove the chatbot bubble

    The chatbot bubble is static at the bottom left corner of the screen. It blocks access to anything that I have to click on that very same spot! Please make an option to move this bubble.

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  2. Deleting products in total

    It would be nice if Mews would finally make it possible to delete products from a group booking in total, rather than having to go into each reservation individually. Thank you!

    4 votes
    0 comments  ·  Other  ·  Admin →
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  3. Missing integration to Gantner

    1 vote
    0 comments  ·  Other  ·  Admin →
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  4. Merge two breakfast parts with different VATs to one

    In germany we have to split breakfast in two parts: breakfast food with 7% VAT and breakfast drinks with 19% VAT. This is complicated for the guest to understand as we need two breakfast products and also for the breakfast team in the product report. Does anyone have a solution for that or is there a possibility to merge the two breakfast products in one? We know that other PMS make this happen.

    3 votes
    1 comment  ·  Other  ·  Admin →
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  5. Product to be added on specific days

    Ability to select products for specific days whilst creating the reservation. At the moment, you need to create a booking and then amend by canceling products for the days not needed.

    13 votes
    2 comments  ·  Other  ·  Admin →
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  6. Better overview

    We desperately need a better overview of how many rooms are in use in each category.

    Almost like the timeline but adjusted. Preferably something along the lines of: the hotel has 20 standard rooms, 12 are being used today.

    1 vote
    0 comments  ·  Other  ·  Admin →
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  7. Option to make comments from company profiles or rate codes visible for reservations

    It would be nice to have an option that comments from rate codes, profiles or even blocks are inherited to the reservations.

    1 vote
    idea to upvote  ·  0 comments  ·  Other  ·  Admin →
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  8. Printing out remaining arrivals

    So, we make a daily export of the remaining guest arrivals as a back-up or for other departments. As of now, it's only possible to create an export of the entire day's arrivals. It would be great to have a function that allows you to create an export of the guests yet to arrive, i.e. from now til end of day.

    1 vote
    0 comments  ·  Other  ·  Admin →
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  9. Missing integration with APRO KASSENSYSTEME

    1 vote
    0 comments  ·  Other  ·  Admin →
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  10. Synxis > Mews integration > Routing rule for travel agencies

    With the Synxis > Mews integration we have the option to enable "Create company and travel agency profiles". Is it possible to also include a second step which creates a routing rule for the agency?

    3 votes
    0 comments  ·  Other  ·  Admin →
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  11. Check In form more user friendly

    The printable registration form is not user friendly. Guest wich use my own designed registration form are much faster. im sure its easy to make it more user friendly.

    larger font
    better fields
    more guest on one sheet not each guest one sheet..

    29 votes
    2 comments  ·  Other  ·  Admin →
    How important is this to you?
    idea to upvote  ·  AdminAndrew Star (Admin, MEWS) responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  12. Missing integration with Dirlmaier Schanktechnik

    1 vote
    0 comments  ·  Other  ·  Admin →
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  13. Products for channel manager charged per stay

    It would be very usefull for us to have a porduct categorie which is chagred per stay (for example on the first or last night) for channel managers.

    Kind regards
    Liv

    2 votes
    1 comment  ·  Other  ·  Admin →
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  14. Offer different room categories and confirm only one of them

    We would like to send the guest an offer with different room categories and it should be possible for them to confirm only 1 room and reject all others.

    9 votes
    2 comments  ·  Other  ·  Admin →
    How important is this to you?
    idea to upvote  ·  AdminAldair (Product Manager, MEWS) responded

    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  15. Mews Native Channel Manager

    Add Channel Manager to a product portfolio to reduce cost of using a 3rd party channel manager.

    27 votes
    0 comments  ·  Other  ·  Admin →
    How important is this to you?
    idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  16. Use search field to find Availability Blocks

    It should be possible to use the search field to find all Availability Blocks by Name, regardless of status or pick-ups

    4 votes
    0 comments  ·  Other  ·  Admin →
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  17. Add "guest name" as a placeholder in the text of "Booker Confirmation"

    Although the name of the guest appears in the reservation details, it would be great to be able to add the name of the guest (as a placeholder) in the text and subject of the email for the "Booker Confirmation".
    For example:
    "Dear Isabel (booker),
    Thank you very much for your booking for Edward Wilson. Etc."

    20 votes
    0 comments  ·  Other  ·  Admin →
    How important is this to you?
    idea to upvote  ·  AdminAndrew Star (Admin, MEWS) responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  18. Total in reservation overview

    In the statistics view in the reservation overview, a total sum would be wonderful. So you have to calculate it manually

    2 votes
    1 comment  ·  Other  ·  Admin →
    How important is this to you?

  19. POP UP ALERT ON CHECK OUT

    possibility to add a pop up alert on check out screen for very important notes for example :
    routing instructions, billing instructions, etc.

    42 votes
    2 comments  ·  Other  ·  Admin →
    How important is this to you?
    idea to upvote  ·  AdminAldair (Product Manager, MEWS) responded

    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    We are currently working on a concept that will help us build towards your idea. If you would be interested in beta testing this functionality, please respond to this email.


    Kind regards,

    Aldair

  20. Allow a bookable service to have it's own name in the booking engine, and it's own address details

    When managing different bookable services, like we are. It would be helpful if you can show the name of the bookable service on the booking engine. As it can get confusing for guests to see the hotel's name on top when booking the apartments they manage under a different name across the street.

    Or, like us, when you manage multiple small properties in a single Mews environment, each with it's own name and address.

    On that note, being able to set a different address per bookable service would be great! In the transition to bookable services, this would be a…

    3 votes
    0 comments  ·  Other  ·  Admin →
    How important is this to you?
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