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Property Operations & PMS

Property Operations and PMS: this is the forum for posting your ideas and comments on all aspects of hotel operations, from reservations to events to metrics and reports. You'll find a category here for each of the major topics in property management, and if you can't find the right category, please search or post to the Other category. Where we can, we'll move ideas around to group them as intuitively as possible for the product managers working on the PMS.

Please keep in mind that there is a separate forum for topics specific to the operations of hotel chains and groups. Go to the Multi-property management forum for anything about portfolio management or rate, product, package and restriction functionality across multiple properties.

Property Operations & PMS

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446 results found

  1. cash report

    I need a report that shows me the cash payments in a day and what the items they were charged against

    2 votes
    0 comments  ·  Finance management  ·  Admin →
    How important is this to you?
    idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  2. Display ADR on occupancy dashboard

    8 votes
    0 comments  ·  Finance management  ·  Admin →
    How important is this to you?
    idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  3. billing and payment of a company should be also visible on the status page in a reservation

    closed company bills (with payments) are now totally invisible in the reservation. It would be nice if a billing and payment button is also visible in the reservation on the status page, as it is for the guests.

    14 votes
    idea to upvote  ·  0 comments  ·  Finance management  ·  Admin →
    How important is this to you?

  4. Set up a Notification when employees makes a refund

    Set up a Notification when employees makes a refund

    14 votes
    0 comments  ·  Finance management  ·  Admin →
    How important is this to you?

  5. Customized Bills & Invoices

    Add more flexibility to how bill and invoice documents should appear to the customer.

    319 votes
    idea to upvote  ·  47 comments  ·  Finance management  ·  Admin →
    How important is this to you?

  6. Show alert, block creation of double names in accounting category and services

    Show alert, block creation of double names in accounting category and services

    12 votes
    0 comments  ·  Finance management  ·  Admin →
    How important is this to you?

  7. Add Room Number to Payment Report

    This makes cashing up easier and helps with our current back office accounting procedures

    12 votes
    0 comments  ·  Finance management  ·  Admin →
    How important is this to you?

  8. Guest profile Invoice print out

    Sometimes is crucial for us, to improve time assistance, to have a button action to just print out all invoice that belongs to a guest profile, like a summary without having to print one by one separately.

    7 votes
    0 comments  ·  Finance management  ·  Admin →
    How important is this to you?
    idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  9. Hide FTP credentials

    In terms of security it would make sense to hide the credentials of the FTP export target. Furthermore it would make sense to add the protocol to the URL field (i.e default value ftp://ftp.***.***).

    7 votes
    0 comments  ·  Finance management  ·  Admin →
    How important is this to you?
    idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  10. Failed automatic settlement will do a cancellation posting on the billing

    If the automatic settlement fails for one reservations for whatever reason, it would be great to have an automatic posting of cancellation fee on the billing.

    17 votes
    0 comments  ·  Finance management  ·  Admin →
    How important is this to you?
    idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  11. Make 'Unique Identifier' available in Xero invoices

    Make 'Unique Identifier' field available in Xero invoices.

    7 votes
    0 comments  ·  Finance management  ·  Admin →
    How important is this to you?

  12. Content of the package on the invoice

    The content of the package the guest has booked should be visible on the invoice. For example '' Bed and Breakfast'' or ''Half board''.

    15 votes
    0 comments  ·  Finance management  ·  Admin →
    How important is this to you?

  13. Display and deleted the Virtual Credit cards

    The virtual credit card must be deleted/disabled automatically after a useless time. In general these CC serves to charge once and are no longer to be valid. It can be very useful for the regular customer profiles.

    20 votes
    1 comment  ·  Finance management  ·  Admin →
    How important is this to you?

  14. Directo Polish Fiscal Integration

    To be fully compliant in the Polish legal environment, we need direct integration to the Polish fiscal printers

    7 votes
    idea to upvote  ·  0 comments  ·  Finance management  ·  Admin →
    How important is this to you?

  15. close invoice wihtout entering postcode

    this is really time consuming when the customer doesn't want an invoice and we just want to register the check-out.

    6 votes
    0 comments  ·  Finance management  ·  Admin →
    How important is this to you?
    idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  16. Billing items not to be consumed before guest check in

    Posting items from Billing allow to be consumed before the guest check in, which dosen't have any sense...

    Should be blocked, or at least have a pop up warking about it...

    Very necessary.

    Regards.

    10 votes
    1 comment  ·  Finance management  ·  Admin →
    How important is this to you?

  17. invoice due interval (bulk update)

    Ability to set a fixed date for invoices due.

    Ex. Invoices due on 20th of the following month.

    All invoices raised in June 2019, will be due on 20th July 2019.

    Current setting only allows for a number of days post-closing.

    9 votes
    0 comments  ·  Finance management  ·  Admin →
    How important is this to you?

  18. Print bills & invoices with totals only or item detail

    Having the option to print bills & invoices either in detailed mode or rather in one line per item.

    55 votes
    5 comments  ·  Finance management  ·  Admin →
    How important is this to you?

  19. Default VAT to be editable for deposits

    Default VAT of deposits to be editable and not linked to Legal Environment.

    12 votes
    0 comments  ·  Finance management  ·  Admin →
    How important is this to you?

  20. Automatically send guest bills via email

    Introduce automatic sending of bills upon closing.

    187 votes
    14 comments  ·  Finance management  ·  Admin →
    How important is this to you?
    idea to upvote  ·  Aneta responded

    Hi Mewsers,
    if you have online check-out enabled, guests receive the copy of their bill to their mailbox right after they finish online check-out. (they receive only copy of the bill which was closed by guest during the online. check-out.).

    Other bills closed via Commander are not being sent automatically to the guest yet.

    Have a great day,
    Aneta

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