472 results found
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Configure products to be used for multiple categories
When creating products you can only select one category. Which means when creating routing rules. You have to create a product for each ratecode each time. Which will create an unnecessary long product list. Please create a drop down menu where you give the option to select multiple categories.
3 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Individual Rounding
There should be a possibilty to round up rates as customors wish. As per example here in Switzerland the smallest coin is CHF 0.05. Some prices, e.g. set up with a percentage off the base rate, are shown as CHF 181.07
65 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Add a comment on an open invoice for colleagues
It would be nice if you could write a comment for the team on open invoices in the settlement window, or if you could "lock" the invoice for other colleagues to edit.
This can be very helpful, for example, if you Have to consult with the customer regarding the invoice and want to mark this so that someone else does not write to the customer again.
5 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Different accounting category for the same type of transaction with different currencies.
We need to differentiate the accounting category of the same type of transaction with different currencies. For example: Cash payment in CZK could have different accounting category than Cash payment in EUR.
1 voteHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Inbuilt Charge-back/Credit Card Authority Forms
An option to send a credit card authority form (charge-back form) that is linked directly to booking.
This could be similar to a payment request, but would not charge the card the receiver inputs until date of booking? How do other Hotels send people charge-back forms currently? sending them independently from Mews feels disjointed, as we need to email them to guest, have them fill out and return to us, then we input payment details into Mews manually.19 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Negative bills should automatically post as a credit note
If the total of a bill is a negative number it should automatically be raised as a credit note instead of an invoice. We should not have to manually select that it is a credit note.
3 votesGreetings from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Guest Credit limits
Guest Credit Limit report to mitigate the risk of potential for bad debt write offs in the event of a client dispute and of being unable to recover monies owing, resulting in bad debt write-offs. Allows for a a daily review and follow up with guests when balance above hotel's limit. Ensure no guest ledger folios with cash status and debit balance outstanding.
12 votesGreetings from the Mews product team! Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Add room sales to a bill
Should be able to add a product to a room that will increase/decrease room sales. For example, a guest goes like a no show but actually turns up so you create another booking and post as either accommodation supplement or a double room that you may have created, this will add the revenue but wont add as a room sale.
A day use room will also not count as a room sale.1 voteHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Commander add the possibility of typing totals for services
The commander allows to post items with prices on the guest bills however it does not allow to add variable products. For us this would be a great feature as the PMS does not have a connection to the POS and the bar team could immediately add to guest rooms their bills.
1 voteHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Define different prices in products for adults & kids
good example to state my feature request:
Some of our hotels offer breakfast as optional service. The customers add it when placing a reservation in the booking engine. The "breakfast during your stay" product is calculating the amount of persons and the amount of nights. We have the correct information that the booking is placed with 2 adults and 1 kid. The price of the breakfast for a kid is cheaper, so it could be interesting if you can add two prices in one product: a price for an adult and a price for a kid.
25 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Option to add more accounting category classifications
In the accounting category classifications there are several "hard coded" classifications like Food and Beverage, Accommodation, .... etc.
For better classification it should be possible to add some free to fill in classifications.
At least the classification Food and Beverage should be split into Food, Beverage if free classifications aren't possible, because these are common used classifications.26 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Kind regards,
The Mews Team
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Routing Instructions
In the final bill, we would like to have the possibility to split the accommodation cost between the Student (paying partially the room cost) and the Public Admin (paying the rest of the accommodation, considering that they PA is not paying VAT so I need to close it with VAT exempt)
6 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Change package name on bill
Currently it seems like it's not possible to change the naming of packages on a bill.
All packages appear with the name "Stay Package" on the bill.
It would be great if you could change the name to something more specific like "Gourmet package". Perhaps the product category name for the items in the package could decide the package name on the bill.14 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Company bill
Wenn eine neune Reservierung angelegt wird, inklusive der korrekten Firma / Firmierung , dann wäre es super wenn diese Firmierung / Firma sofort im Rechnungsbildschirm auf einer Rechnung auftaucht. Aktuell muss man immer die Firma manuell auf der Rechnung eintragen obwohl man diese bereits bei der Buchung hinterlegt hat. Es wäre schön, wenn das automatisch geschieht! Danke!
If a new reservation is created, including the correct company / company name, then it would be great if this company name / company immediately appears in the invoice screen on an invoice. Currently you always have to enter the company manually on…
57 votes -
automatically suggest company name at billing
When billing, would be nice if the company name, used in the reservation, is automatically suggested.
28 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Kind regards,
The Mews Team
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MEWS function to automate deposits with excluded rates
I understand there is a function in MEWS to automate the deposits for new reservations. Is there a way to exclude restricted rates from this automated process?
The rates we need to exclude are:
-OTAs (Expedia, booking.com, airbnb)
-AutoCamp Summit Club
-AutoCamp Explorer Club
-Any GRP rate2 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Invoice status or copy of email received internally
Invoice status that will tell us if the invoice was sent and to which email address or for every invoice sent to the customer, copy would also be sent to selected internal email address.
27 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Notification when merchant is selected
There are often double charges (merchant is selected, when payment has already been done with terminal). I would therefor like to see a WARNING/NOTIFICATION when you select merchant (e.g. are you sure you would like to charge the creditcard by Merchant / Are you sure that guest has not yet paid with terminal). If you select payment by card, you are automatically on the merchant tab, can it not be default terminal tab ? This to avoid double payments and chargeback issues. Thanks !
2 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Payment request task automated assigning
When a payment request is expired or paid - it is not assigned to any departments.
Can we create a setting that this task automatically is assigned to Front Office?36 votesHello,
We are glad you are using the payment request feature. Thank you for your suggested improvement, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Consolidate invoice atributes
It would be great if we can consolidate hotelpackages, so on the invoice it would only say e.g. Winter-Special, and the guest cannot see how much goes to roomnight and F&B in the package, only citytaxes should be split up.
Also roomnight shouldn't be many times a seperate line but should just say Roomnight and then the number of nights and the total rate.3 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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