Rate Mixing
The system should be able to propose the cheapest rate possible to our guests (like booking.com does). Mixing the rates to offer the best deal is a guarantee to compete better against booking.com. Not mixing the rates allows booking.com to steal bookings from us. Exemple: you activate a Last Minute deal on the next 48h. A guest want to arrive today and stay for 3 days. On booking.com, he will see a rate mixed from the last minute rate (for the 2 first nights) and from another rate for the 3d night. On our booking engine, you will see either no rate at all either a rate that is more expensive than the mix of the last minute rate + another one.
Benoit Thewys
shared this idea
Hey community!
We've made some exciting progress in how we're thinking about introducing multiple rates within a single reservation, and we need your help!
We’d love to understand your expectations regarding the behavior around rate mixing. Right now, we’re especially looking for insights from two key roles:
- Reservation managers / front desk staff who handle reservations daily
- Revenue managers
If this sounds like you, you're the perfect person to help shape this new capability. Here’s how:
- Follow this link to take our Userberry test and share your feedback
- Please use a desktop browser — the survey includes visual elements
- Set aside around 5–10 minutes of your time
Even if this doesn’t fit your role directly, we still welcome your feedback! However, it would be even more valuable if you could share this with colleagues or team members who fit the roles above. That way, we can gather the most accurate insights and build the best solution for everyone 🤝
If you want to talk rate mixing, please join the discussion on the community here. Looking forward to all your responses!
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Peggy Picano-Nacci
commented
This is also a legal requirement in Italy to report to the police on all guests staying in house. Without having the option to add companions only on specific dates, this legal requirement cannot be fulfilled.
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Gwenny
commented
Would be good to have the ability to have a mid - stay rate change.
For example New Years eve package and additional nights on a BB rate. Currently have to make two separate reservations? -
Liset Bom
commented
Yes please!! It would be very very very convenient with creating room keys as well.
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Luigi Orsini
commented
Also with Booking.com bookings more rates with different policies are possible, like Fully Flex and Nonrefundable in one room-reservation. At this moment this results in MEWS in 1 reservation with 1 rate type (the rate of the first night at Booking.com) for the whole reservation.
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Anonymous
commented
Please implement this feature, not being able to do such a simple thing is ridiculous.
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Alex Davis
commented
Helpful as well with LOS reporting where it keeps bookings together.
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Petra Baartman-Schutten
commented
When you make a change in a reservation when the guest is already in house, it changes it for the entire stay including the nights he has already been with us.
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Petra Baartman-Schutten
commented
within the existing reservation being able to change per day the number of guests that are staying in that perticular room or apartment. We have several groups that by example rent an Apartment for 1 for the 1st night and for the 2nd night others guests will join them etc. etc.
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Mews Product Team
commented
Possibility to add a companion's partial stay.
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K Herman
commented
As guests create their bookings, sometimes they may be eligible to apply multiple rates, which would give them a better total price than selecting only one rate for the duration of their stay. Currently, the booking would've had to be split in order to apply both rates, however by introducing a rate blending feature, it would be possible to apply rates per night, which enables multiple pricing schemes for a single reservation.
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Matej Forys
commented
Number of companions could differ for each night to accommodate part-time guests