When adding more than one of the same product (with same consumtion date) to a bill the product gets posted on multiple rows all with "count 1" instead of one row with "count x".
This creates really bad looking and foremost very long invoices which is a major problem for us aswell for the guests.

Having the "has expandable items" option disabled creates another issue since we only see the product group with one total sum and "count 1".

Basicly we have two options;
Either to have really long invoices that shows all the products on multiple rows
Or to have invoices not showing any product detail at all.

None of above is acceptable!

We need the same product with same consumption date to be displayed on one row with correct “count”.

The possibility to design and customize the Bills and Invoices.
The bills in the previous version were way better than the current one.
Please, do something as soon as possible, the 16 comments cover most of it!
Thank you

Please change the appearance of the invoices. Guests laugh at the strange design of our invoices. Everything looks very confusing! The invoice can also not be sent to the customer via a window envelope! Very impractical!

Currently the bill format is not ideal if you want to send it via post and especially companies complain about the format. The bill is built up with container blocks as it seems, therefore it would be amazing if you could select between different templates.
Happy to provide an example bill from our CRM, which could be used as a potential template.

Possibility to customize bills and invoices according to the corporate identity
Move footer to the bottom of the page

We are fairly new to Mews but have this as a must for the future.
Both to be able to create our invoices following our corporate identity but even more important to be able to change the format so that our third party e-invoice provider can interpret the content in the correct way (ie rows without VAT, format of addresses in a specific way, etc). As of now we cant send any e-invoices because of this so it is of the highest importance to us.

also the way the nights are display in thew invoice is completely messy.

100 users votes...

1. We should be able to get our logo centered
2. We want to have the footer of the invoice at the bottom of the page.

If not possible we should be able to clear all and print on our own branded stationery.

(It should be the same functionality as Opera or others are proposing)

Can we expect a timeline for an answer?

Especially delete created column on invoice

As you allow lots of space types for UK tax purposes it would be great to assign a billing template to a space type/catagory with different company/business information

it is also our opinion that the invoices currently look bad and are actually not applicable. The Adress of our Customers /Companies are on the wrong site....

At present when printing or e-mailing a bill, most people and companies do not need titles in their names. No need to have a title called "Company", no need to have a title called Address, no need to have any title.
On other comments I read address on left or right: each hotel and country has its usual layout, so a choice would be nice.
The column created is absolutely unnecessary as I have never seen a guest asking for it. Important is the date when a service was posted.
Thank you for improving invoice layouts

we have very long stay, (2 3 4 months), we want to have only 1 line of dates like : From 12/02/2020 to 16/05/2020.

Here, each night is described and we have bills with 6 pages

Thanks

we want to have the footer of the invoice at the bottom of the page

You should be able to send out your own invoices. It's important for us to transport our image and the our experience in all aspects of our communication. The invoices provided by muse are visually very unattractive. I understand that Mews has tried to find a presentation of the invoice that fits all standards but yet again i don't understand why you can't make it possible to send out your own invoices that pull data from Mews next to the standard invoice created by Mews. Mews generally sets a lot of unnecessary rules and restrictions that avoid the user to ever make Mews cusomizable which is what a Hotel or Hostel needs because they all work a bit differently. Why make the decisions for the user? I really doubt Mews could ever get in trouble for letting you work on the invoices. As the issuer of an invoice we are responsible for any legal problems, not Mews.

the package with the SETTING "BILL AS A PACKAGE" should remain packaged into the bill when it is sent to the fiscal printer by mews connector.
Instead it is now displayed item by item also when they should be encrypted into a package.

Please place the recipient address on the left side. Place the vat details at the bottom.

There will be some specific unnecessarily headline (in proforma invoice) that apply to the Mewers. For us, we wish to get rid of the created date, tax rate "SST Rate" (that could be combined together along with the rate of the product) eg: SST (6%). Wish to have a column that stated check in/out date, number of pax.

It would be Nice if we can change the lay out and use for us the important details on the invoice!

Bills: how can we make this a less `messy` bill? any suggestions.
example: could we untick somewhere the CREATED field, so it does not show to the guest.
VAT: could this just be a summary at the bottom and not for each `Line` broken down?
for group bills; it would be more clear if there is one line per guest /billing item listed.