Automate tasks for failed settlement
If a payment fails when trying to settle a guest bill, it can create problems for your staff as they might have to chase that guest for a successful payment. Therefore, automating tasks for failed settlements could help streamline this process and collect payments as soon as possible.
For example: In case of manual settlement, a task could be created to collect payment from the guest at the time of your settlement trigger. In case of a failed automatic settlement, a task could be created to collect payment from the guest at the time of your settlement trigger.
Mews Product Team
shared this idea
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Tom Keller
commented
Great that it works! From my side the following request: I would like different options other than just a task, so I could for example also be notified by email. But if it has to be a task, I would like to change the settings for the task (adjust the deadline and department for example) and if the task could be linked to the actual reservation (the new tool just released :)), that would be great as well! Thanks