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Property Operations & PMS

Property Operations and PMS: this is the forum for posting your ideas and comments on all aspects of hotel operations, from reservations to events to metrics and reports. You'll find a category here for each of the major topics in property management, and if you can't find the right category, please search or post to the Other category. Where we can, we'll move ideas around to group them as intuitively as possible for the product managers working on the PMS.

Please keep in mind that there is a separate forum for topics specific to the operations of hotel chains and groups. Go to the Multi-property management forum for anything about portfolio management or rate, product, package and restriction functionality across multiple properties.

Property Operations & PMS

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102 results found

  1. Serait-il possible de créer un rapport permettant d'obtenir le nombre de chambres hors d'usage avec la raison de cet hors d'usage, en multi-property pour l'ensemble des établissement sur un seul rapport ?

    2 votes

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  2. Make a special reservation type: Group reservations: to open and you can see the company/travel agency to whom reserved the, date form to, how many persons, names, surnames, room tapes etc. needed information in one block, cud made the changes (for example ask to me)

    1 vote

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  3. An easier way to add extra rooms to a group booking. Click "+" to see available rooms by room type and add to the group reservation or “-“to remove the room.

    1 vote

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  4. In the process of making a new reservation, to see the available rooms by type and by date, there should be able to choose the period (from - till) date and to see with numbers are available:
    Example:
    possibilaty to choose calendar from: calendar to:
    01.11.2022. 02.11.2022. 03.11.2022. 04.11.2022. 05.11.2022.
    Small Double room Available: 2 Available: 2 Available: 2 Available: 2 Available: 2
    Small Twin room Available: 1 Available: 0 Available: 3 Available: 0 Available: 0
    Standard Twin room Available: 0 Available: 2 Available: 0 Available: 0 Available: 1
    Standard Double room Available: 7 Available: 0 Available: 3 Available: 0…

    5 votes

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  5. mews analytics - Include reservation purpose on the marketing report to check this data easily.

    1 vote

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  6. To have a company dashboard just like in a guest profile. In this you would be able to view all past, current and future bookings linked to the company profile.

    8 votes

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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  7. To be able to view cancellations based on their arrival date instead of cancellation date.

    4 votes

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  8. It would be great if we could select multiple dates or multiple months in the reports/graphs - for seasonal hotels, it is really the way we tend to anlyse performance.

    2 votes

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  9. Would be great to have a filter on the accounting ledger report where you can filter each line instead of exporting first and then have to copy past all the guest details to look up bills.

    9 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  10. guests shown in percentage in manager report

    2 votes

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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  11. Currently Mews Analytics only works with the base currency set within Mews (unless part of a chain with multiple currencies). It would be great to be able to use Mews Analytics in other currencies.
    For example: Our hotel in Prague base currency is in CZK, but we report in EUR which makes many of the financial analytics useless.

    1 vote

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    idea to upvote  ·  Bethany Lyons responded

    Thanks for contributing to our forums! I'm moving this to an idea to upvote to gauge need from the broader community. 


    Bethany

  12. When looking at the monthly overview in the Manager Analytics,it would be great to know what’s happened in the past days (month to date). So we know what occupancy and Average Daily Rate we had already, to see if our Forecasts are still on track. This also helps us to determine whether our goals/targets are still within reach or we need to adapt.

    21 votes

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  13. It would be better if the manager report could be displayed with overall or detailed information. Not only the product group, but also the individual products. For example, not only Logis, but also the parking space and room upgrades.

    3 votes

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  14. I would like to see the ability to easily generate a report which would break down the guests' origin by country of residence. Also, integration with the French government's INSEE (Fréquentation dans les hébergements collectifs touristiques) would be great !

    7 votes

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    idea to upvote  ·  Bethany Lyons responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  15. We would like to work with Onyx to process commission claims but there is no commission report in Mews that can be submitted to Onyx.

    It would be nice to have a commission report that can be used to check commission and that can be submitted to Onyx.

    9 votes

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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  16. In Mews the statistics are calculated using room / beds occupied and not by customer count.

    We'd like to be able to calculate all statistics in Mews reports & Analytics by customer. This could be achieved by adding a setting to use customer count.

    Average rate instead of calculated occupied rooms/revenue use customers/revenue
    Occupancy instead of calculating by occupied rooms/available rooms use customers occupying rooms/available rooms

    9 votes

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    idea to upvote  ·  Bethany Lyons responded

    Hi Nick, 


    Thanks for posting this! We are looking into revamping how we calculate statistics in the future and will consider this enhancement at that point. Many thanks for your contribution and look forward to hearing more ideas from you!

  17. In the Accounting Report, why it’s not possible to pre-filter by items? Sometimes we just need to check the details of certain items and if we download them all it takes ages. Also if we take a long period Excel doesn’t support the size and crashes.

    26 votes

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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  18. تطرح شركة مصر إيطاليا العقارية واحد من أكبر مشاريعها في قلب مدينة العاصمة الإدارية الجديدة كمبوند البوسكو، مشروع بمساحة 200 فدان توفر لك فيهم الشركة جميع سبل الراحة والرفاهية والخصوصية .

    احجز مكانك الان وتمتع بأجمل إطلالة ساحرة مباشرة على البحيرات الصناعية الخلابة والمساحات الخضراء التي تحيط كمبوند البوسكو العاصمة الإدارية .

    1 vote

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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  19. Currently it is only possible to generate customer profiles of all customers within a chain. The option to be able to split this between the different locations should be implemented as soon as possible.

    2 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  20. Have the possibility of extracting the number of reservations and the turnover generated by each reservation agent from our internal call center in the Group.

    3 votes

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    idea to upvote  ·  Bethany Lyons responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

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