114 results found
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Configurate Mews commander for external/outsourced housekeeping services
In case the cleaning service is outsourced, the current configuration of MEWS gives certain problems, even configuring the users with only housekeeping permissions:
In App Commander:
- It does not allow the external cleaning manager to assign spaces to his employees
- You can access all kinds of information about the tasks, not just those of the cleaning departmentOn Web Commander:
- It allows you to see information about guest reservations (name, price, commissions...)It would be very useful to solve these issues so that it is really a useful application that can be used in case the service…
5 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Display how many nights a room has been vacant for?
Can we have a column on the space status report displaying how long a room has been vacant for? This is especially useful for Legionella purposes for example. Thanks
13 votesHello from the Mews product team,
Thank you for the feedback. We have updated this request as one to be upvoted by the Mews Community.
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Add occupied status for the room
When a guest check-in the status of the room pass from inspected to dirty.
I think it will be better to put the room inspected to occupied or occupied dirty.34 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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House use
Create a report per month of house use
18 votes -
space allotting to the housekeeper
make it easy for house keeper by just giving data the check out or the stay which makes them feel more comfortable and the paper looks nice and clean as housekeepers do not need the name of the guest.
with just room number stayover or checck out details and thats it11 votes -
Make product Save the Planet visible in commander app
Customers can choose to join the save the planet program, and therefor have no housekeeping services during their stay. We made this a product so customers can book the Save The planet program online. or front office can add it to a reservation. This product needs to be visible in the commander app. And if possible Housekeeping should be able to add the product during customers stay.
4 votesHi Claudia,
Thank you for the feedback, we have updated this request as one to be upvoted by the Mews Community.
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Create task from space status report
It would be great if tasks and rooms could be assigned to housekeepers with one action. Instead of switching between "Space Status" page and "Tasks" page.
3 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Automatic and manually services to be applied on bookings and reported
Option to choose automatic housekeeping services to be applied on all bookings that has a stay for more than x days, such as towel change every x days and bedlinen every x days during a stay. Also the option to manipulate, add or move these services to other days. A report on all these services should be possible to access so that the housekeeping team can organize and plan the work volume for the upcoming xx days.
67 votesHello from the Mews product team! We have updated this idea as one to be upvoted.
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Possibility of sorting the housekeeping report by building, especially for assignee.
This possibility could help assigning buildings for housekeepers. very needed in resorts.
13 votesHello Mewsers,
Thank you for the feedback, we have set your request as one to be upvoted by the Mews community.
Remember you can share a link to this request with your colleagues so that they too can upvote the request.
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Status screen with more columns for Check/out
Status screen, an besides of just having the time/hour the check-out was made, couldn’t there also be some other kind of indication (like C/O) that the room/bed was already checked-out too?
11 votes -
number of cleaned rooms
I think most hotels are outsourced their room cleaning,
So we must get a sum up from the PMS / or from the app the number of room cleaned and inspected during a period20 votes -
Add reservations states to space assignment form
I would like to be able to prioritise which spaces need to be cleaned first when assigning spaces to my employees.
Please may you add the filters for example dirty departed and departing in space assignment form.
1 voteHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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10 votes
Hello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Rooms with checkout on same day must be near to each other (good for effektive Housekeeping)
Rooms with checkout on same day must be near to each other, this would be good for an effektive Housekeeping. Can be optimized by booking.
2 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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OOS on main screen
In the previous version OOS-rooms
Main screen/overview doesn't show the reason why OOS-rooms are OOS. In the previous version, staff could see whey a room was OOS and could anticipate instantly. Now they have to open the room to see, and that creates errors, especially as you then open the page in which they can make changes, rather than only consult.9 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Toggle specific Mobile Notificaitons from Commander App
Currently if you have the mobile commander app installed and you are set to receive customer messages in Mews then you receive all messages as a notification on your phone from the mobile app. There isn't currently a way to toggle these notifications without just disabling the app from sending notifications entirely.
7 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Commander App translated in multiple languages (Android)
Housekepping departments can't use the app as it's not translated into Spanish and normally this staff is not speaking any other language.
11 votes -
To filter space status report by segment
When we do housekeeping list, we have 2 main different bookings, which can only be categorized by segment, that would allow us to make the list faster and avoid the confusion between different segment bookings
8 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Add space status state `Dirty (Legionella)`
Add space status state
Dirty (Legionella)31 votes -
31 votes
Hello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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