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Property Operations & PMS

Property Operations and PMS: this is the forum for posting your ideas and comments on all aspects of hotel operations, from reservations to events to metrics and reports. You'll find a category here for each of the major topics in property management, and if you can't find the right category, please search or post to the Other category. Where we can, we'll move ideas around to group them as intuitively as possible for the product managers working on the PMS.

Please keep in mind that there is a separate forum for topics specific to the operations of hotel chains and groups. Go to the Multi-property management forum for anything about portfolio management or rate, product, package and restriction functionality across multiple properties.

Property Operations & PMS

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  1. Currently, it is not possible to import Optional bookings to Mews, which would create a lot of manual work adding those to your system. For this reason, it could helpful to add an additional column for State, which could help differentiate between Confirmed and Optional bookings. This new feature would not only add value to the import, but it could also creates a workaround to import allotments.

    7 votes

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  2. 7 votes

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  3. Setup automatic creation of invoice for long stays based on the payment calendar

    17 votes

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  4. Currently, you can enable or disable automatic sending of these emails. However, with this idea, you could specify to whom you would like or wouldn't like to send 'after start' and 'after end' emails

    10 votes

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  5. 9 votes

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  6. Right now, it is only possible to check rate totals when creating a new reservation. Even then, the total price is shown based only on the currently selected rate for stay and products added. A rate query tool would be a great option to help clarify and check prices, availability, and restrictions that may apply to different rates, with or without certain products. This additional functionality could also help revenue, sales, and marketing departments to save time and streamline their efforts.

    14 votes

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  7. 6 votes

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  8. Adding the arrival and departure date in the booking summary field would give employees a much better overview of larger groups with differences in arrival/departure dates.

    6 votes

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  9. 6 votes

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  10. 8 votes

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  11. 5 votes

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  12. 5 votes

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  13. 6 votes

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  14. 6 votes

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  15. 8 votes

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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  16. 5 votes

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  17. 5 votes

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  18. 18 votes

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  19. When making a reservation through the NRS, I would like to select the credit card or enter the details of the guest's credit card when making the reservation. Right now, I need to make the reservation and then add it separately

    15 votes

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  20. 9 votes

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