269 results found
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Expedia rating in Social Widget
Add Expedia to the social widget so we can see the ranking immediately after opening Mews.
5 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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when merging profiles, could notes from both profiles be kept
At present, when you merge profiles, only the notes on the profile you chose to keep are saved. Any notes on the duplicate profile are lost.
12 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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new layout
The new layout with boxes and not lines to write on is very disturbing for the eye. Mostly when checking the customer profile, but in general too. Please bring back the simple line. More elegant AND non the less way more eye-friendly!
1 voteHello from the Mews product team, Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered.
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Rapport de gestion
Serait-il possible d’avoir un total général de toutes les chambres et Suites confondus dans le rapport de gestion à savoir le TO, PM, CA.
2 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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318 votes
Hello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Permanently delete a cancelled reservation
A canceled reservation still appears in the guest's navigator, would it be possible to choose which of them to permanently delete?
I offer my guests different spaces or tariffs, they choose one, and then the others end up being canceled but they are still present in their navigator, cutting it up. I wish I was able to delete the irrelevant ones.6 votesHello from the Mews product team,
Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
Kind regards,
The Mews Team
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Dropthrough when having multiple reservations in one profile
With the new group option you have the possibility to add multiple reservations to one profile. However when you add a big group of rooms in multiple reservations (think about tour bookings, same date 20+ rooms) in one profile, you see many reservations in your right screen (manage). It would be more clear if you create a drop-through per reservation date, so you do not see all the seperate reservations and rooms. Meaning that you will see all the reservations below eachother instead of also seeing all the rooms under the date. In this way you have a better overview…
1 voteHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered.
Thank you for sharing your suggestions
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Passport scanner improvements
As most European Drivers Licencies are valid Identify documents, it would be helpful to first of all be able to scan them directly to MEWS and secondly that they count similarly to the Customer Profile statistics as a passport.
Second, the scanner does not recognise an expiry date in 2030 (and later) for Swiss ID cards, but always saves 1930 as expiry date.
Third, how come the passport scanner does not save the issue date?
4 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Optional bookings - released status ( and not cancelled)
When making optional bookings, this means we are holding a room/rooms but the booking is not confirmed.
If this bookings is never confirmed, we should have an status called released instead of cancelled, as you are not really cancelling the booking, you are releasing the booking.45 votesHello from the Mews product team,
Thank you for the feedback, we have updated this feature as one to be upvoted.
Remember, you can share a link to your suggestions with your colleagues so that they too can comment upvote.
Should you have more information that you would like to share regarding a “released” reservations status or reporting, please feel free to do so in the comments below.
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email guest standard forms
Would it be possible to add certain forms to Mews (like a laundry list) which we are then able to email to the guest through the system.
3 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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task field
Is it possible to make the task field in MEWS bigger again so that you can drag the field to write info in it?
Before the update, you could drag the "Description" window larger using the arrows at the bottom right.
It would be great if that were possible again. Thank you in advance. Tina1 voteHello Tina,
We are happy to inform you that we have added the ability to expand the task field back to Mews Operations.
Thank you very much for sharing your feedback with us. Please do continue sharing your feedback and requests so that we can continue to improve Mews.
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Set a Minimum advance reservation restriction for online bookings
I would like to set a "Minimum advance reservation" restriction 4 hours before midnight (8 pm). Then customers cannot reserve online after 8 pm for reservations on that day of arrival. Our reception closes at 9 pm. This way our reception has at least 1 hour to help guests with information (digital keys, night safe) for a late arrival.
5 votesHello from the Mews product team,
Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
Kind regards,
The Mews Team
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Maximum room bookable at one time
we wish to be able to set a maximum limit of rooms bookable by a client (absolute limit and limit by room categories) in order to avoid privatization of the establishment, for example.
50 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Restrict "Optimise Space Button" by user rights.
We would only like some users to have the ability to optimise spaces using the button on the timeline. Please add a user right for this.
1 vote -
chat
Message visibility
Customer Messages should be attached directly to the customer profile, so that all hotel staff can easily access/read/react to the conversation.
In that way, only unread messages would appear in the general customer message board and that would clear the clutter.
There could even be a message icon on every reservation badge, so that the staff can access customer-hotel conversations directly.18 votesHello from the Mews product team,
Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
Kind regards,
The Mews Team
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Améliorer les devis pour les groupes
Les propositions que nous envoyons à nos clients pour les demandes de groupes manquent cruellement de clairté et de précisions.
Il faudrait travailler sur le sujet.
Que le client ait un récapitulatif par exemple :
Par date de séjour du nombre de logements proposé, à quel prix par nuit x le nb de nuits le total TTC et HT
idem pour les produits annexes.
date d'option, montant de l'acompte demandé, ou détail des conditions de réservation.Je vous remercie bien.
1 vote -
Kalender toevoegen bij "receptierekening" (= "losse gast" zonder kamer)
Wij hebben een "receptierekening" aangemaakt waarop wij lopende dingen boeken zoals fietsverhuur, cadeaubonnen verkoop, receptie shop artikelen. Er staan inmiddels heel veel regels op deze rekening. Wij scrollen ons rot. :-) Is het mogelijk om er een kalender aan te hangen. De lopende dingen van die dag zie je in beeld en mocht je iets van een andere dag willen zien dan klik je op het kalendertje om die dag in te kunnen zien.
Ik hoop dat dit duidelijk genoeg is. Ik heb met Stepan gesproken, hij weet volgens mij wat ik bedoel.Succes met deze "opdracht" :-)
Met vriendelijke…
1 vote -
Export or backup Mews configuration settings
Possibility to export or backup Mews configurations.
We need a way to get mews configurations saved externally, so we can have a way to verify what was the config in case a user change something and we need to revert (or know how it was before). Thanks1 voteHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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Dark Mode
Create a dark mode for Mews Commander.
22 votes -
Allow all links in MEWS to be opened in a new tab with a middle mouse click
All the Main Menu sections, all links within MEWS - please make them openable with the middle mouse click (new tab in the browser) - it's tedious to have to manually open a new instance of MEWS in another tab to be able to quickly view two sections side-by-side. Why are not all links and sections like this?
1 voteHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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