231 results found
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Create a Reservation with Product Bug
If you add a new reservation with a product . Firstly i add it with the Drop Down Product. Then mews adds the product price to the room rate in the editable field and below in the grey total amount. when i now edit the room rate it shows a second field with adtional product but my added product isnt shown the new rate is added with the local tay the right total amount. and now the bug comes when i now confirm the booking the additional product in may case a dog fee gets added. So the bug is…
1 vote -
Extended Status Page / minor bug-report
This is my idea on how Mews could benefit from having an Extended Status Page or a "Minor bug-report".
Today, we dont have a clear view on what is currently bugged or been worked on by Mews support and their team. This feature would be great thing to minimize the amount of tickets that are being created today.
I.e. I had no clue, that it currently is a bug that set OOS rooms to Dirty at night due to legionella and that the support team is aware of the issue and are working on a solution. Same goes with Rooms…
4 votes -
Release time for optional bookings
Can it be possible to set release time for an optional reservation after default check in time?
1 voteHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Import Companions via Import File
Would it be possible to Also consider creating a capability within the existing Import File to identify "companions" within a reservation and upload such data into Mews? (Besides the Rooming List template).
3 votes -
Choose specific products for settlement
Add ability to choose which specific products are included in the automatic settlement to avoid charging unwanted products, for example, city tax when handled through products
1 vote -
Mail - Language selected manually
When you send an email and you manually select the language, the Preview in the mail queue should mention that this language was selected manually and did not follow the usual logic
1 vote -
1 vote
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Local Time/Date Display on Commander Dashboard
Requesting a Local Time/Date display on the Commander Dashboard for immediate reference to the hotel's local date and time. Essential for teams across time zones, this feature will streamline operations by aligning the Action log and queues with the hotel's local time, enhancing efficiency for remote coordination. A crucial tool for global team synchronization.
1 vote -
ICS File after creating of an email via email.
The customer would like to have the option to import the details of the stay via an ICS file in their calendar App - received by an email.
1 vote -
IDeas Integration for Group blocks
IDeas Integration on group blocks - Mews currently doesn't connect to Ideas to share group block updates to adjust revenue strategies
2 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Missing integration with Melzer Kassen POS
Melzer Kassen integration missing
2 votes -
Sort categories by availability
When you book online, you see the rooms that are available at the top of the page and don't see unavailable rooms until you scroll down the page. But when we book over the phone, the room categories stay in their default order and just show that the room cannot be booked. It would make things a lot easier if the categories were sorted by availability first and then by their default sort.
1 vote -
onboarding manager
The onboarding manager should stick with the project for 6month to a year and not 5 days after going live. We are a new hotel and did not have reservation prior to going live. now that we are live several questions arise and there is no direct number to contact. I have read the help articles but still do not get a clear answer from them. I have submitted the question through contact us and still have not gotten answers. If there is a number to call direct when it is an urgent need that would be more helpful.
2 votes -
bevestiging
De reserveringsbevestigingen voor groepen, meer dan 5 kamers, zijn er onoverzichtelijk. Hiervoor wordt een PDF-bestand toegevoegd, maar dat is nog ingewikkelder voor de gasten om te lezen en begrijpen. Kunnen hier aanpassingen in gedaan worden?
1 vote -
Provide an option to move or remove the chatbot bubble
The chatbot bubble is static at the bottom left corner of the screen. It blocks access to anything that I have to click on that very same spot! Please make an option to move this bubble.
1 vote -
Deleting products in total
It would be nice if Mews would finally make it possible to delete products from a group booking in total, rather than having to go into each reservation individually. Thank you!
4 votes -
1 vote
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Merge two breakfast parts with different VATs to one
In germany we have to split breakfast in two parts: breakfast food with 7% VAT and breakfast drinks with 19% VAT. This is complicated for the guest to understand as we need two breakfast products and also for the breakfast team in the product report. Does anyone have a solution for that or is there a possibility to merge the two breakfast products in one? We know that other PMS make this happen.
3 votes -
Better overview
We desperately need a better overview of how many rooms are in use in each category.
Almost like the timeline but adjusted. Preferably something along the lines of: the hotel has 20 standard rooms, 12 are being used today.
1 vote -
Option to make comments from company profiles or rate codes visible for reservations
It would be nice to have an option that comments from rate codes, profiles or even blocks are inherited to the reservations.
1 vote
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