After Upgrade no more automatic change of rooms from Mews after extentions
After the last upgrade of mews. It is not possible to extend an upgraded person in the upgraded category as Mews moves the booking to the originally booked room (regardless if blocked or not )
Corina McQuat commented
same issue from my recent case:
If I have a room I deliberately upgraded to a higher category, I want this room to say there but I may still change the room allocation manually and not lock the room as the person can have any room within that category.
However if the room category is fully booked and I manually move the guests around, the upgraded person will just default back to original category. That makes no sense and is impractical.
You are right and this is just crazy. Quite a few times we had to go on Timeline and search for the guest and wonder where he is gone !!!! Even for guests who were already checked in !