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  1. 7 votes

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  2. 11 votes

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  3. Separate future revenue

    32 votes

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    Hello Mewsers,

    We are very happy to inform you that we have released the new group billing screen!

    On this new screen we have separated bill items from past and future reservations. Now you can stick to seeing the relevant bills for your reservation in the selected stay period

    Don’t worry, we haven’t gotten rid of it completely! We have created an additional billing screen for each guest. You can access this screen by selecting “All guest’s bills” in the new billing screen. This will show you all open past, present and future bills for the guest you have selected, with convenient tags so you always know which bills are relevant for you.

    Please note this functionality is only available on the new billing screen which will continue to run along side the current billing module.

    Think of this as your billing screen 2.0!

    For this and many more new…

  4. 7 votes

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  5. 19 votes

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  6. Disable old invoice numbers so they will not appear in search when looking for matching space numbers

    10 votes

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  7. It's quite common for guests to book accommodation together, meaning that when they're ready to pay, they would like to split charges evenly or with some other percentage. Currently this is not possible in Mews, but an additional feature could allow billing charges to be split according to guest preferences before payment.

    380 votes

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  8. "For properties who utilize receivable invoice tracking, it can be difficult to properly connect payments once they are received. Therefore, when receivable payments are received, it could be a convenient addition if these payments could be directly linked with original invoices. With this direct link, properties could reference both payments and their original invoices with ease, keeping a more organized and accessible record of revenue."

    21 votes

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  9. If a payment fails when trying to settle a guest bill, it can create problems for your staff as they might have to chase that guest for a successful payment. Therefore, automating tasks for failed settlements could help streamline this process and collect payments as soon as possible.

    For example: In case of manual settlement, a task could be created to collect payment from the guest at the time of your settlement trigger. In case of a failed automatic settlement, a task could be created to collect payment from the guest at the time of your settlement trigger.

    13 votes

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  10. As it can be time consuming to sort through and view each document individually, the capability to export all bills closed within a particular interval to a single document could expedite this process for many accounting teams.

    32 votes

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    released  ·  Mews Product Team responded

    Hello team,

    We would like to let you know that this feature is live! Please let the support know that you’d like to export certain bills/invoices and they will be happy to do so!

    Thank you all for upvoting and hope to hear from you soon in some other fantastic ideas!

  11. Bill headers and footers are customized by many properties to include promotions, terms of stay, or other very important information. However, as these fields are currently not translatable, they may not always be available in the user's desired language. Adding translation an option for these fields could help properties ensure that these important details are visible and legible for all guests, regardless of preferred language.

    24 votes

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  12. 7 votes

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  13. Automatic reminder emails for approaching invoice due dates

    70 votes

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  14. 9 votes

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  15. The display of products on bills was previously confusing for many properties, however with some minor formatting improvements, products could now be listed per day along with their respective prices and quantities."

    23 votes

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  16. Some countries are not able to properly price and account VAT for long stays, especially when the long stay is changed from the original reservation above or below the certain amount of days. At billing, Mews should properly calculate the discount based on the length of stay (e.g. discount is for every day of a stay longer than 28 days; no discount for a stay of less than 29 days), adjusting the overall price to be paid by the guest, based on any discount.

    12 votes

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  17. Group bookings can complicate payments, especially if all bookings are being paid for by a single party. Adding the capability to pay deposits for the group as a whole could provide a solution, as this could simplify the payment process for many business travelers or any other group travelers.

    67 votes

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  18. "As service orders are created, sometimes there are multiple items included in one ticket. Currently, there is no indication of total cost for multiple-item orders, however adding this piece of information could help keep users informed before anything is finalized."

    9 votes

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  19. Introduce automatic sending of bills upon closing.

    130 votes

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    idea to upvote  ·  Aneta responded

    Hi Mewsers,
    if you have online check-out enabled, guests receive the copy of their bill to their mailbox right after they finish online check-out. (they receive only copy of the bill which was closed by guest during the online. check-out.).

    Other bills closed via Commander are not being sent automatically to the guest yet.

    Have a great day,
    Aneta

  20. Some properties have specific billing preferences for some products, so properties could assign some items to OTA or company bills automatically, while others would be transferred to the guest's bill for payment.

    86 votes

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