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  1. 16 votes

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    Simone Steins commented  · 

    We require a report where you can see how many room nights / average rate was produced per company in a certain (past) period. NOT what was created, but what was actually stayed.
    your analytics don't seem to be able to do that.
    the filtering is way too complicated and thus appears so tiny on the screen that you can't see it.

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    Simone Steins commented  · 

    you don't seem to be able to get a report of the companies who stayed in a specific month or period. this should be much easier to filter than currently. the filters are way too confusing

    Simone Steins supported this idea  · 
  2. 2 votes

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    Simone Steins shared this idea  · 
  3. 589 votes

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    Simone Steins supported this idea  · 
  4. 17 votes

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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

    Simone Steins supported this idea  · 
  5. 231 votes

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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

    Simone Steins supported this idea  · 
    An error occurred while saving the comment
    Simone Steins commented  · 

    could we have some open options on the internals on the guest profile please. at the moment the list is not working for us at all with most options not applicable and those that we need not on the list.
    have perhaps some standard ones (like return guest / complaint), but leave around 10 open fields per property which we are able to populate ourselves.
    currently it is as good as pointless having this feature

    An error occurred while saving the comment
    Simone Steins commented  · 

    it would be good if each property was able to put their own classifications in (as well). We need one for example for "luggage" and "no-interconnecting". At the moment the list is not flexible enough and is not applicable for all properties

    An error occurred while saving the comment
    Simone Steins commented  · 

    It would be handy if we could mark guests as smokers. our property is a non-smoking environment (as most places are now), so being aware of guests who do smoke is important in the allocation of spaces

  6. 30 votes

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    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Simone Steins supported this idea  · 
  7. 19 votes

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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

    An error occurred while saving the comment
    Simone Steins commented  · 

    We invoice companies per month and although currently it shows as a package, the invoice isn't displaying the nightly rate (which is the same for all the nights!). it would be so much more efficient if the invoice could be set up similar to:
    01jan22 to 01feb22 - 31 nights @ £100.00 followed by the current columns of gross, VAT, nett.

    Simone Steins shared this idea  · 
  8. 1 vote

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    idea to upvote  ·  Wendy Tapia responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Simone Steins shared this idea  · 
  9. 2 votes

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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

    Simone Steins shared this idea  · 
  10. 129 votes

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    Hey everyone!


    I'm happy to announce that we're currently working on various improvements around Routing Rules 👏 We've significantly scaled the solution from continuous and monthly routing to route additional services through integrations to cover many use cases and we're now in closed beta.


    If you're interested in finding more or join the beta testing to share your feedback, please, reply to the email.

    An error occurred while saving the comment
    Simone Steins commented  · 

    could we please move the routing rules tab to somewhere more "logical" as it is often impossible to find.
    it should be either under profiles (as that is where you go to set up a company or travel agent), or be part of the set up of a company / travel agent.
    alternatively it should be under finance and showing when opening the finance tab from the burger menu.
    currently it takes about 5 minutes to find it and often by accident as i still don't know where it is actually located!

    Simone Steins supported this idea  · 
  11. 19 votes

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    0 comments  ·  Payments » Other  ·  Admin →
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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.


    Kind regards,

    The Mews Team

    Simone Steins shared this idea  · 
  12. 1 vote

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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

    Simone Steins shared this idea  · 
  13. 50 votes

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    Simone Steins supported this idea  · 
  14. 6 votes

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    Hi Simone,

    Thank you for your suggestion. As personal guest information is found in the Customer profiles report. I have updated your feedback title to match this.

    This request has been set as one to be upvoted by the Mews Community.

    An error occurred while saving the comment
    Simone Steins commented  · 

    when printing the "guests in house" report, in the options there should be the choice to tick "phone number" like you are able to click on "car registration". that would solve most of the problem

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    Simone Steins commented  · 

    Thanks Aldair,
    that is indeed helpful, but the report is so extensive meaning every time we run it we need to amend it. From a fire evacuation point you only really need guest name, room number, arrival & departure date, telephone number and if they need assistance evacuating. A ready made report would be much easier.

    Simone Steins shared this idea  · 
  15. 29 votes

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    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion

    An error occurred while saving the comment
    Simone Steins commented  · 

    and also for high-chairs please.
    we only have a limited number of cots / high-chairs / z-beds available and currently are not able to see which ones have been booked for what date. we are currently keeping a manual overview which is double work plus risk of errors when bookings get moved on dates or cancelled

    Simone Steins supported this idea  · 
  16. 2 votes

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.


    Kind regards,

    The Mews Team

    Simone Steins shared this idea  · 
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    Simone Steins commented  · 

    we had a comment from a guest who took objection over the fact he couldn't put in "british" as nationality. it comes up as "UK of GB...."
    could we get this changed please?

  17. 2 votes

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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

    Simone Steins shared this idea  · 
  18. 748 votes

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    Simone Steins commented  · 

    both for confirmations and invoices please!

    Simone Steins supported this idea  · 
  19. 3 votes

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    Simone Steins shared this idea  · 
  20. 29 votes

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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

    Simone Steins supported this idea  ·