Settings and activity

845 results found

1. Old Billing Screen

   64 votes

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   12 comments  ·  Mews Operations (PMS) » Billing & Accounting  ·  Delete…  ·  Admin →
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   unlikely  ·  AdminAldair (Product Manager, Mews Systems) responded

   Hello,

   Thank you for your feedback.

   We have added functionality that will allow you to switch between the new and old billing screens. However, we will soon be removing the old billing screen towards the end of February 2021.

   We’ve introduced the new billing screen to give you a simplistic overview of all your bills in one place.

   Built on newer, smarter and faster technology, the new screen opens up a new world of possibilities. From the new features that have been added within the initial release, to the to allowing us to begin adding the features you’ve been asking about for billing. It is the foundation of the future of billing in Mews.

   We’ve split the new billing screen into two views for you:

   Individual billing – as soon as you click on the new billing screen for your individual guests, unpaid bills slide open with the bill items expanding into view, bringing your focus to the task at hand. Individual bills can be accessed by selecting the bill icon across the system.

   To learn more about the new individual billing screen, please visit the Mews university billing learning path, or click on the link below:

   https://vimeo.com/manage/307670879

   Group billing – We’ve designed the new billing screen in a way that can scale with you. Built on newer and smarter technology, the new group billing screen works at speed and allows you to see more as you scale.

   To learn more about the new group billing screen, please visit the Mews university billing learning path or click on the link below:

   https://help.mews.com/en/articles/4529072-get-to-know-group-billing

   Below, we’ll explore just a few of the new features released and possibilities your new billing screen will allow.

   Unpaid / Unassigned items

   The new layout removes the need to have the classic “left” and “right” structure, providing you with a clean and simplified overview of your bills. Our goal is here is to remove the need to move items from left to right, so that you can perform actions such as taking payments or creating invoices right away. Don’t worry, in order to smooth this transition, we’ll be maintaining the concept of the left-hand side, or “Unpaid items/ Deposits” as “Unassigned” bills in the new billing screen.

   Unassigned bills are a placeholder for “Unpaid items / Deposits, however unlike in the old billing screen you are able to take payments and/or preview invoices from unassigned bills. Once the old billing screen is retired, so too will we remove the concept of unassigned items. This move will open new opportunities for automation, allowing you to make use of automatic settlements without having to manually move bill items to the right side of the screen before they can be settled.

   Many of you have been leveraging the billing section on the left side in order to help you with sorting and clarifying items to be paid on large bills. We’d like to continue enabling you to easily sort and manage your guests bills and identify the items that matter. To aid you with this we will be making titles editable, so that you can easily keep track of the bills you need to take action on and help you with smoother handovers.

   You can learn more about unassigned items in both the individual and group billing learning paths linked above.

   Moving bill items

   Moving bill items plays an integral role in the new billing experience, now you can select and move multiple items at once between, customer profiles in the same bill, or to different profiles including paymaster accounts. Moving bill items just got faster and easier!

   If you would like to learn more about how to move bill items, please visit the billing learning path in Mews university or select the link below:

   https://vimeo.com/485552498

   Cancelling and rebates

   Accidentally added a product to a guests bill? No, problem. Now, you can easily cancel those items within your editable history window by selecting the item you would like to cancel and clicking the new “Cancel selected items” button. In the future we will enhancing this functionality so that that you can easily conduct rebates directly from the billing screen without having to post negative items.

   What’s next for billing?

   Now that we have introduced the new billing screen, it will be running alongside the “old” billing module until the end of February 2021. Until that time, our team is focused on ensuring that all the great features you love appear in the new billing screen and fit in with the current new structure. With the help of your feedback we are continuously improving our learning paths, updating, guides and FAQ’s to ensure that you will always have access to information that will assist you.

   As we slowly move towards sunsetting the old billing screen, will continue to provide you with updates on additional features that we have added as well as the deadline for removing the old billing screen. Keep an eye out for these updates both in Mews, and on our release notes page.

   https://www.mews.li/app/release-notes

   Hello,

   Thank you for your feedback.

   We have added functionality that will allow you to switch between the new and old billing screens. However, we will soon be removing the old billing screen towards the end of February 2021.

   We’ve introduced the new billing screen to give you a simplistic overview of all your bills in one place.

   Built on newer, smarter and faster technology, the new screen opens up a new world of possibilities. From the new features that have been added within the initial release, to the to allowing us to begin adding the features you’ve been asking about for billing. It is the foundation of the future of billing in Mews.

   We’ve split the new billing screen into two views for you:

   Individual billing – as soon as you click on the new billing screen for your individual guests, unpaid bills slide open with the bill items… more

   Linda Ohlson supported this idea  ·  December 09, 2020

2. create possibility to choose date for external payment

   47 votes

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   idea to upvote  ·  2 comments  ·  Mews Operations (PMS) » Billing & Accounting  ·  Delete…  ·  Admin →
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   Linda Ohlson supported this idea  ·  December 09, 2020

3. Room number visible in search bar

   110 votes

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   0 comments  ·  Mews Operations (PMS) » Operations  ·  Delete…  ·  Admin →
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   released  ·  david.holik responded

   Hello from the Mews product team. We are so pleased to let you know that the new version of this feature request has been released.

   Thank you again for sharing your idea!

   Linda Ohlson supported this idea  ·  December 09, 2020

4. Add new fields to Guests in House Report

   27 votes

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   idea to upvote  ·  2 comments  ·  Mews Operations (PMS) » Reports  ·  Delete…  ·  Admin →
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   Linda Ohlson supported this idea  ·  December 09, 2020

5. Housekeeping requests

   22 votes

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   0 comments  ·  Mews Operations (PMS) » Housekeeping  ·  Delete…  ·  Admin →
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   idea to upvote  ·  AdminAldair (Product Manager, Mews Systems) responded

   Hello from the Mews product team,

   Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

   Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

   Linda Ohlson supported this idea  ·  December 03, 2020

6. Upselling during the Guest Journey

   158 votes

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   on the roadmap  ·  7 comments  ·  Mews Guest Journey » Guest portal  ·  Delete…  ·  Admin →
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   Linda Ohlson supported this idea  ·  October 28, 2020

7. Package allowance

   16 votes

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   2 comments  ·  Mews Operations (PMS) » Billing & Accounting  ·  Delete…  ·  Admin →
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   idea to upvote  ·  AdminAldair (Product Manager, Mews Systems) responded

   Hello from the Mews product team,

   Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

   Linda Ohlson supported this idea  ·  October 26, 2020

8. Customize mandatory fields

   10 votes

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   1 comment  ·  Mews Operations (PMS) » Operations  ·  Delete…  ·  Admin →
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   unlikely  ·  AdminAldair (Product Manager, Mews Systems) responded

   Hello,

   Thank you for your feedback and suggestion.

   All required fields in the PMS are based on legal requirements. It is unlikely that we will allow the modification of required fields, or the addition of mandatory fields that do no meet legal standards in each region in the near future.

   Linda Ohlson supported this idea  ·  October 26, 2020

9. Add option of consent for receiving Marketing e-mails (GDPR reasons)

   3 votes

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   0 comments  ·  Mews Operations (PMS) » Guest data  ·  Delete…  ·  Admin →
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   unlikely  ·  AdminKsenia Galtsova (Admin, Mews Systems) responded

   Hello from the Mews product team,

   
   

   Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. However, you can retrieve this data from the exported version of Reservations report. To add marketing consent to guest profile, please follow this guide.

   
   

   Thank you for sharing your suggestions.

   
   

   Kind regards,

   The Mews Team

   
   

   
   

   Linda Ohlson supported this idea  ·  October 26, 2020

10. Make reservation optional if credit card is declined

    17 votes

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    0 comments  ·  Mews Operations (PMS) » Operations  ·  Delete…  ·  Admin →
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    idea to upvote  ·  AdminAldair (Product Manager, Mews Systems) responded

    
    

    Linda Ohlson supported this idea  ·  October 26, 2020

11. Lenght of stay

    13 votes

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    0 comments  ·  Mews Operations (PMS) » Operations  ·  Delete…  ·  Admin →
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    idea to upvote  ·  AdminAldair (Product Manager, Mews Systems) responded

    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Linda Ohlson supported this idea  ·  October 26, 2020

12. Mix multiple cancelation policies within one rate

    22 votes

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    2 comments  ·  Mews Operations (PMS) » Rate Management  ·  Delete…  ·  Admin →
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    idea to upvote  ·  Anonymous responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Linda Ohlson supported this idea  ·  October 20, 2020

13. no post

    7 votes

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    3 comments  ·  Mews Operations (PMS) » Billing & Accounting  ·  Delete…  ·  Admin →
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    unlikely  ·  AdminWendy Tapia (Senior Product Manager, Finance, Mews Systems) responded

    Hello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap. Thank you for sharing your suggestions.

    Linda Ohlson supported this idea  ·  October 16, 2020

14. Be able to add text in a booking confirmation

    34 votes

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    idea to upvote  ·  1 comment  ·  Mews Operations (PMS) » Operations  ·  Delete…  ·  Admin →
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    Linda Ohlson supported this idea  ·  October 16, 2020

15. Removing products from confirmations STR

    4 votes

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    0 comments  ·  Mews Guest Journey » Guest portal  ·  Delete…  ·  Admin →
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    unlikely  ·  Jan Pulkrábek responded

    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions. 

    Linda Ohlson supported this idea  ·  October 16, 2020

16. Round up the price

    23 votes

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    1 comment  ·  Mews Operations (PMS) » Rate Management  ·  Delete…  ·  Admin →
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    unlikely  ·  Anonymous responded

    Hello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. We will need to do a thorough discovery on how it will affect prices and taxes for our clients globally and rethink how our system may have to be changed under the hood to accommodate this change. Thank you for sharing your suggestions.

    Linda Ohlson supported this idea  ·  October 16, 2020

17. Multiple rates per stay

    62 votes

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    1 comment  ·  Mews Operations (PMS) » Operations  ·  Delete…  ·  Admin →
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    idea to upvote  ·  AdminAldair (Product Manager, Mews Systems) responded

    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Linda Ohlson supported this idea  ·  October 16, 2020

18. Non residential packages

    4 votes

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    0 comments  ·  Mews Operations (PMS) » Spacetime (resource management)  ·  Delete…  ·  Admin →
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    released  ·  AdminMartin Kucera, Product Manager (Admin, Mews Systems) responded

    Hi, this functionality is now available in Mews through "multiple services": it is possible to create a new service and start offering non-stay packages such as office, meeting room or parking, even to guests not staying in your hotel. Follow this guide to set up a new bookable service: https://help.mews.com/s/article/create-new-bookable-services?language=en_US

    
    

    
    

    Best regards,

    Martin Kucera

    Mews

    Linda Ohlson supported this idea  ·  October 16, 2020

19. Assign producs to specific packages

    4 votes

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    idea to upvote  ·  0 comments  ·  Mews Open API » Booking Engine API  ·  Delete…  ·  Admin →
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    Linda Ohlson supported this idea  ·  October 13, 2020

20. Booking engine: ability to hide or customise products for certain rates booked

    22 votes

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    idea to upvote  ·  5 comments  ·  Mews Guest Journey » Booking Engine  ·  Delete…  ·  Admin →
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    Linda Ohlson supported this idea  ·  October 13, 2020