Settings and activity

35 results found

1. Rate Mixing

   458 votes

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   51 comments  ·  Property Operations & PMS » Revenue management  ·  Delete…  ·  Admin →
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   on the roadmap  ·  AdminDaniel Do (Senior Product Manager, MEWS) responded

   Hey community!

   
   

   We've made some exciting progress in how we're thinking about introducing multiple rates within a single reservation, and we need your help!

   We’d love to understand your expectations regarding the behavior around rate mixing. Right now, we’re especially looking for insights from two key roles:

   • Reservation managers / front desk staff who handle reservations daily
   • Revenue managers

   
   

   If this sounds like you, you're the perfect person to help shape this new capability. Here’s how:

   • Follow this link to take our Userberry test and share your feedback
   • Please use a desktop browser — the survey includes visual elements
   • Set aside around 5–10 minutes of your time

   
   

   Even if this doesn’t fit your role directly, we still welcome your feedback! However, it would be even more valuable if you could share this with colleagues or team members who fit the roles above. That way, we can gather the most accurate insights and build the best solution for everyone 🤝

   
   

   If you want to talk rate mixing, please join the discussion on the community here. Looking forward to all your responses!

   Hey community!

   
   

   We've made some exciting progress in how we're thinking about introducing multiple rates within a single reservation, and we need your help!

   We’d love to understand your expectations regarding the behavior around rate mixing. Right now, we’re especially looking for insights from two key roles:

   • Reservation managers / front desk staff who handle reservations daily
   • Revenue managers

   
   

   If this sounds like you, you're the perfect person to help shape this new capability. Here’s how:

   • Follow this link to take our Userberry test and share your feedback
   • Please use a desktop browser — the survey includes visual elements
   • Set aside around 5–10 minutes of your time

   
   

   Even if this doesn’t fit your role directly, we still welcome your feedback! However, it would be even more valuable if you could share this with colleagues or team members who fit the roles above. That way, we can gather the most accurate… more

   Ronald McKay supported this idea  ·  Jul 28, 2020

2. Round prices to whole numbers in Booking Engine

   89 votes

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   idea to upvote  ·  14 comments  ·  Guest Experience » Booking engine  ·  Delete…  ·  Admin →
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   Ronald McKay supported this idea  ·  Jul 28, 2020

3. Add neutral gender in online check-in

   133 votes

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   19 comments  ·  Guest Experience » Guest portal  ·  Delete…  ·  Admin →
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   idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

   Hello all,

   
   

   This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

   
   

   Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

   Ronald McKay supported this idea  ·  Jun 11, 2020

4. Solve tasks by default when you cancel the reservation

   221 votes

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   17 comments  ·  Property Operations & PMS » Reservation management  ·  Delete…  ·  Admin →
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   idea to upvote  ·  AdminAldair (Product Manager, MEWS) responded

   Hi there! Thank you for your feedback,

   We’ve set this idea as one to be upvoted and updated the category to “Operations”.

   Remember you can share a link to this request for your colleagues and fellow hoteliers to upvote.

   Ronald McKay supported this idea  ·  Jun 11, 2020

5. New Rates with fixed dates

   48 votes

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   idea to upvote  ·  2 comments  ·  Property Operations & PMS » Revenue management  ·  Delete…  ·  Admin →
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   Ronald McKay supported this idea  ·  Jun 11, 2020

6. Allow proforma invoice on optional bookings

   134 votes

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   5 comments  ·  Property Operations & PMS » Finance management  ·  Delete…  ·  Admin →
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   idea to upvote  ·  AdminAldair (Product Manager, MEWS) responded

   
   

   Ronald McKay supported this idea  ·  Jun 11, 2020

7. Enhance overbooking management on Timeline

   621 votes

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   idea to upvote  ·  37 comments  ·  Property Operations & PMS » Reservation management  ·  Delete…  ·  Admin →
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   Ronald McKay supported this idea  ·  Jun 11, 2020

8. Title (Salutations, honorifics, etc.)

   171 votes

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   on the roadmap  ·  34 comments  ·  Guest Experience » Guest profile  ·  Delete…  ·  Admin →
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   Ronald McKay supported this idea  ·  Jun 11, 2020

9. Show more info on restrictions to customer

   201 votes

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   37 comments  ·  Guest Experience » Booking engine  ·  Delete…  ·  Admin →
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   idea to upvote  ·  Josef Lapka responded

   Review of Mews Search starting and in exploration phase

   Ronald McKay supported this idea  ·  May 6, 2020

10. Display voucher rate only

    106 votes

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    on the roadmap  ·  10 comments  ·  Guest Experience » Booking engine  ·  Delete…  ·  Admin →
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    Ronald McKay supported this idea  ·  May 6, 2020

11. Be notified when a guest modifies or cancels a booking

    28 votes

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    1 comment  ·  Connectivity » Booking engine API  ·  Delete…  ·  Admin →
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    idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

    Hello all,

    
    

    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

    
    

    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

    Ronald McKay supported this idea  ·  May 6, 2020

12. Restrict dates for products

    121 votes

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    idea to upvote  ·  19 comments  ·  Property Operations & PMS » Revenue management  ·  Delete…  ·  Admin →
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    Ronald McKay supported this idea  ·  May 6, 2020

13. Customizable Online Check-in requirements

    567 votes

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    70 comments  ·  Guest Experience » Guest portal  ·  Delete…  ·  Admin →
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    on the roadmap  ·  Adminjames.taylor (Admin, MEWS) responded

    Hi everyone, we know this idea was logged a long time ago and we thank you for the feedback and ideas about how to improve the system. We do keep an eye on these requests and how they're progressing and we recognise we have room to improve in terms of providing feedback.

    
    

    This idea has become a large group of different requests, so I want to clarify the intention and progress related to this. Please do reply and comment as necessary.

    
    

    We have previously made progress towards a big part of the original intent of this idea by introducing a 'Check in form' configuration in Mews Operations. You can find more details on this in our help guides here. We are not yet marking this as complete until we deliver some further enhancements to which guests the data can be configured for. We plan to share more on this in the coming months.

    
    

    Thank you for your continued feedback.

    Hi everyone, we know this idea was logged a long time ago and we thank you for the feedback and ideas about how to improve the system. We do keep an eye on these requests and how they're progressing and we recognise we have room to improve in terms of providing feedback.

    
    

    This idea has become a large group of different requests, so I want to clarify the intention and progress related to this. Please do reply and comment as necessary.

    
    

    We have previously made progress towards a big part of the original intent of this idea by introducing a 'Check in form' configuration in Mews Operations. You can find more details on this in our help guides here. We are not yet marking this as complete until we deliver some further enhancements to which guests the data can be configured for. We plan to share more on this… more

    Ronald McKay supported this idea  ·  May 6, 2020

14. Limiting number of rooms to be booked in one go

    181 votes

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    idea to upvote  ·  16 comments  ·  Guest Experience » Booking engine  ·  Delete…  ·  Admin →
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    Ronald McKay supported this idea  ·  May 6, 2020

15. Restrict Products

    194 votes

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    21 comments  ·  Property Operations & PMS » Revenue management  ·  Delete…  ·  Admin →
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    idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

    
    

    Ronald McKay supported this idea  ·  May 6, 2020