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  1. 18 votes

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    1 comment  ·  Mews Guest Journey » Kiosk  ·  Flag idea as inappropriate…  ·  Admin →
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    Patricia Långberg supported this idea  · 
  2. 92 votes

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    1 comment  ·  Mews Operations (PMS) » Reports  ·  Flag idea as inappropriate…  ·  Admin →
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    Patricia Långberg supported this idea  · 
  3. 84 votes

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    1 comment  ·  Mews Payments » Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →
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    Hello all!

    Happy to announce that we have launched Mews terminals! Check out this page https://www.mews.com/products/terminals if you want to know what they are all about!

    For pre-orders, you can also access Marketplace, a category named “Payments” and click “See pricing”, choose the type of device and it’s number, click on “Request” and our team will reach out to you! Happy to hear from you, and let us know if any questions arise!

    All the best from the Mews team.

    Patricia Långberg supported this idea  · 
  4. 95 votes

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    idea to upvote  ·  1 comment  ·  Mews Operations (PMS) » Reports  ·  Flag idea as inappropriate…  ·  Admin →
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    Patricia Långberg supported this idea  · 
  5. 17 votes

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    0 comments  ·  Mews Operations (PMS) » Other  ·  Flag idea as inappropriate…  ·  Admin →
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    Patricia Långberg supported this idea  · 
  6. 87 votes

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    8 comments  ·  Mews Operations (PMS) » Other  ·  Flag idea as inappropriate…  ·  Admin →
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    released  ·  Aneta responded

    Hi Mewsers!
    We have template called “Before start” which is automatically sent 48 hours before the guest’s arrival.

    This template is partially customizable. You can customize Subject, Headline, and Paragraph. (please see the attachment)

    Find more about the customization of our e-mails in our guide:https://help.mews.com/hc/en-us/articles/360001840877.

    Have a great day,
    Aneta

    Patricia Långberg supported this idea  · 
  7. 165 votes

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    3 comments  ·  Mews Operations (PMS) » Timeline  ·  Flag idea as inappropriate…  ·  Admin →
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    An error occurred while saving the comment
    Patricia Långberg commented  · 

    I agree! It would make it easier for us to give informations to our guests!
    I also think we should be able to add events of our own. Like if we have an event at the hotel,
    we want somewhere we can find that information fast and also somewhere we can find all the information about it!
    We can also add comments of our own to the event.
    Thank you

    Patricia Långberg supported this idea  · 
  8. 105 votes

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    4 comments  ·  Mews Operations (PMS) » Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →
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    Patricia Långberg supported this idea  · 
  9. 354 votes

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    idea to upvote  ·  11 comments  ·  Mews Operations (PMS) » Timeline  ·  Flag idea as inappropriate…  ·  Admin →
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    Patricia Långberg supported this idea  · 
  10. 75 votes

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    4 comments  ·  Mews Operations (PMS) » Timeline  ·  Flag idea as inappropriate…  ·  Admin →
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    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Patricia Långberg supported this idea  · 
  11. 366 votes

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    idea to upvote  ·  20 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →
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    Patricia Långberg supported this idea  · 
  12. 804 votes

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    52 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →
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  13. 393 votes

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    10 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →
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    Hi Mewsers!

    We are very happy to announce that we have released the functionality that will allow you to attach tasks to reservations.

    Curious and want to learn more? Check out the Mews release notes page https://go.mews.com/tasks-releasenotes.

    If you have any a few more questions about the feature, contact your account manager or the Mews customer care team.

    Kind regards,
    Aldair

    Patricia Långberg supported this idea  · 
  14. 278 votes

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    idea to upvote  ·  10 comments  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →
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  15. 366 votes

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    11 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →
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    Hi there Mewsers!

    You’ve asked and we’ve listened.

    We upgraded the action log to make it more detailed and easier to use.

    Below are some of the additional details that we’ve added.

    Before, when a reservation moved to a different room, you couldn’t see which room it was in originally—now you’ll always see exactly how the reservation looked before and after each change.

    We’ve enhanced updates for products. You’ll now be able trace for example, the additions of order items as well as the price adjustments made to your products.

    And finally on the pricing side, no need for a calculator! You can now monitor and report on changes to prices with the both net and gross values, as well as the affects the changes you’ve made have on taxes.

    We will continue working on updates to the action log for different sections of the system. Stay tuned for more!

    Patricia Långberg supported this idea  · 
  16. 117 votes

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    5 comments  ·  Mews Operations (PMS) » Guest data  ·  Flag idea as inappropriate…  ·  Admin →
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    Hello Mewsers!

    We are very happy to inform you that your request to automatically assign guests to their favourite room is ready and available for your use.

    Head over to a customers profile and, select the “internals” tab then click on “Preferred space features” to mark the preferences for your loyal guests.

    Tip: Make sure that you have space features setup to ensure that the guests are automatically assigned to the correct room.

    You can find more information about this feature by following the link below:

    https://help.mews.com/hc/en-us/articles/360001841177-Create-or-delete-a-space-category

    Thank you for your feedback and suggestions.

    Kind regards,
    Your Mews Product Team

    Patricia Långberg supported this idea  · 
  17. 254 votes

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    3 comments  ·  Mews Operations (PMS) » Guest data  ·  Flag idea as inappropriate…  ·  Admin →
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  18. 208 votes

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  19. 67 votes

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    idea to upvote  ·  0 comments  ·  Mews Operations (PMS) » Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →
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  20. 111 votes

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    4 comments  ·  Mews Operations (PMS) » Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →
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    idea to upvote  ·  Aneta responded

    Hi Mewsers,
    if you have online check-out enabled, guests receive the copy of their bill to their mailbox right after they finish online check-out. (they receive only copy of the bill which was closed by guest during the online. check-out.).

    Other bills closed via Commander are not being sent automatically to the guest yet.

    Have a great day,
    Aneta

    Patricia Långberg supported this idea  · 
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