Settings and activity
92 results found
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123 votes
Hello Mewsers!
We are very happy to inform you that your request to automatically assign guests to their favourite room is ready and available for your use.
Head over to a customers profile and, select the “internals” tab then click on “Preferred space features” to mark the preferences for your loyal guests.
Tip: Make sure that you have space features setup to ensure that the guests are automatically assigned to the correct room.
You can find more information about this feature by following the link below:
https://help.mews.com/hc/en-us/articles/360001841177-Create-or-delete-a-space-category
Thank you for your feedback and suggestions.
Kind regards,
Your Mews Product Team
Jeanne H
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83 votes
Now you can add calendar events in your Enterprise Settings. These show as an icon & note on the Rate Management & Timeline screens, and on the Availability and Occupancy reports.
Check out this guide to learn how to user these calendar events: https://help.mews.com/hc/en-us/articles/360001837618-Create-modify-or-delete-a-calendar-event
Jeanne H
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114 votesJeanne H
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108 votesJeanne H
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291 votesJeanne H
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10 votes
Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
Jeanne H
supported this idea
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138 votes
Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
Jeanne H
supported this idea
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27 votes
The optimal way to handle this is to have a complimentary product with a negative price and the same VAT and use it to balance out the original item instead of using a complimentary type of payment. The VAT will be balanced to 0 and doesn’t need to be paid and count of items will still be trackable.
Jeanne H
supported this idea
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18 votes
Hello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Jeanne H
shared this idea
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8 votes
We are very happy to announce, that you are now able to filter by cancellation reason in your reservation report!
How does it work?
Simply head over to your reservations report, select the filter “Canceled” > Under Status select “canceled” > Group by “Cancellation reason”.
You will now be able to see the reason reservations have been cancelled!
Need a hand?
Contact our support team at [email protected], they will be able to walk you through each step and answer any questions that you may have.
Jeanne H
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59 votesJeanne H
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159 votesJeanne H
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107 votes
Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
Jeanne H
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91 votesJeanne H
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69 votesJeanne H
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350 votes
We delivered customization of all emails which Mews send to guests.
We will start collecting new feedback for missing placeholders and other things separately
Jeanne H
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An error occurred while saving the comment -
107 votesJeanne H
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170 votes
Now you can add special events or notes in your Enterprise Settings. These show as an icon & note on the Timeline & Rate Management screens, and on the Availability and Occupancy reports.
Check out this guide to learn how to user these calendar events: https://help.mews.com/hc/en-us/articles/360001837618-Create-modify-or-delete-a-calendar-event
Jeanne H
supported this idea
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297 votesJeanne H
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289 votes
Email preview released on 14.12.2021
Jeanne H
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It's disappointing that we can't manage these templates.