Settings and activity
23 results found
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1 vote
Niclas Jordan
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1 voteNiclas Jordan
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72 votes
An error occurred while saving the comment Niclas Jordan
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3 votesNiclas Jordan
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60 votes
An error occurred while saving the comment Niclas Jordan
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Totally agree!! Upvoted!
Niclas Jordan
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1 voteNiclas Jordan
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35 votesNiclas Jordan
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1 vote
An error occurred while saving the comment Niclas Jordan
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Summary of the Issue
During check-out, we frequently face the problem that POS receipts (e.g. from MEWS POS or other integrations) cannot be properly split across multiple rooms or guest invoices.
This is because identical POS items are automatically merged into a single billing item (e.g. multiple grape juices combined into one position).Once merged, this item cannot be split afterwards and can therefore only be settled on one invoice.
The only workaround is to manually calculate and allocate amounts across different payment methods, which is time-consuming and error-prone.In contrast, bookable services (e.g. breakfast) are handled as individual, divisible items and can be easily split across invoices.
Improvement Proposal
Enable splitting of POS items in the billing window
It would be highly beneficial if POS items were not automatically merged, but instead appeared as individual, divisible items, similar to bookable services.
Alternatively (or additionally), there should be an option to split merged POS items retroactively and assign them to different invoices, rooms, or guest profiles.
This improvement would:
significantly simplify check-out processes for groups or shared consumption
eliminate manual calculations
reduce errors
and increase overall efficiency and transparency in billing
Niclas Jordan
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1 voteNiclas Jordan
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1 voteNiclas Jordan
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1 voteNiclas Jordan
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11 votesNiclas Jordan
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10 votesNiclas Jordan
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3 votesNiclas Jordan
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2 votesNiclas Jordan
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Niclas Jordan
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2 votesNiclas Jordan
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2 votesNiclas Jordan
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17 votes
Hello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Niclas Jordan
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1 vote
An error occurred while saving the comment Niclas Jordan
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It would be helpful to have the Classification icon (most important the returner Icon) displayed in the reservation overview for the Kiosk check in the employer View.
Niclas Jordan
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11 votes
Review of Mews Search starting and in exploration phase
Niclas Jordan
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Configure certain products so that they are no longer selectable in the POS when the stock is 0.