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1 vote
Niclas Jordan
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4 votes
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13 votesNiclas Jordan
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2 votesNiclas Jordan
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2 votesNiclas Jordan
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105 votes
An error occurred while saving the comment Niclas Jordan
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Configure certain products so that they are no longer selectable in the POS when the stock is 0.
Niclas Jordan
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3 votesNiclas Jordan
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60 votes
An error occurred while saving the comment Niclas Jordan
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Totally agree!! Upvoted!
Niclas Jordan
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1 voteNiclas Jordan
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35 votesNiclas Jordan
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1 vote
An error occurred while saving the comment Niclas Jordan
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Summary of the Issue
During check-out, we frequently face the problem that POS receipts (e.g. from MEWS POS or other integrations) cannot be properly split across multiple rooms or guest invoices.
This is because identical POS items are automatically merged into a single billing item (e.g. multiple grape juices combined into one position).Once merged, this item cannot be split afterwards and can therefore only be settled on one invoice.
The only workaround is to manually calculate and allocate amounts across different payment methods, which is time-consuming and error-prone.In contrast, bookable services (e.g. breakfast) are handled as individual, divisible items and can be easily split across invoices.
Improvement Proposal
Enable splitting of POS items in the billing window
It would be highly beneficial if POS items were not automatically merged, but instead appeared as individual, divisible items, similar to bookable services.
Alternatively (or additionally), there should be an option to split merged POS items retroactively and assign them to different invoices, rooms, or guest profiles.
This improvement would:
significantly simplify check-out processes for groups or shared consumption
eliminate manual calculations
reduce errors
and increase overall efficiency and transparency in billing
Niclas Jordan
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1 voteNiclas Jordan
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3 votesNiclas Jordan
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1 voteNiclas Jordan
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11 votesNiclas Jordan
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10 votesNiclas Jordan
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3 votesNiclas Jordan
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3 votesNiclas Jordan
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Niclas Jordan
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2 votesNiclas Jordan
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4 votesNiclas Jordan
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I absolutely agree with that. I also don't see this as a feature extension, but much more as a bug that needs to be fixed URGENTLY. Dear Mews POS Team, please take care of it.
@Mario Z, have you possibly already been able to find a practical "work around" for this? I'm looking for a solution here with my team.