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  1. 1 vote

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    Niclas Jordan commented  · 

    Summary of the Issue

    During check-out, we frequently face the problem that POS receipts (e.g. from MEWS POS or other integrations) cannot be properly split across multiple rooms or guest invoices.
    This is because identical POS items are automatically merged into a single billing item (e.g. multiple grape juices combined into one position).

    Once merged, this item cannot be split afterwards and can therefore only be settled on one invoice.
    The only workaround is to manually calculate and allocate amounts across different payment methods, which is time-consuming and error-prone.

    In contrast, bookable services (e.g. breakfast) are handled as individual, divisible items and can be easily split across invoices.

    Improvement Proposal

    Enable splitting of POS items in the billing window

    It would be highly beneficial if POS items were not automatically merged, but instead appeared as individual, divisible items, similar to bookable services.

    Alternatively (or additionally), there should be an option to split merged POS items retroactively and assign them to different invoices, rooms, or guest profiles.

    This improvement would:

    significantly simplify check-out processes for groups or shared consumption

    eliminate manual calculations

    reduce errors

    and increase overall efficiency and transparency in billing

    Niclas Jordan shared this idea  · 
  2. 1 vote

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    Niclas Jordan shared this idea  · 
  3. 1 vote

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    Niclas Jordan shared this idea  · 
  4. 1 vote

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    Niclas Jordan shared this idea  · 
  5. 10 votes

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    Niclas Jordan supported this idea  · 
  6. 8 votes

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    Niclas Jordan supported this idea  · 
  7. 2 votes

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    Niclas Jordan shared this idea  · 
  8. 2 votes

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    Niclas Jordan supported this idea  · 
    Niclas Jordan shared this idea  · 
  9. 2 votes

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    Niclas Jordan shared this idea  · 
  10. 2 votes

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    Niclas Jordan shared this idea  · 
  11. 17 votes

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    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Niclas Jordan supported this idea  · 
  12. 1 vote

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    Niclas Jordan commented  · 

    It would be helpful to have the Classification icon (most important the returner Icon) displayed in the reservation overview for the Kiosk check in the employer View.

    Niclas Jordan shared this idea  · 
  13. 11 votes

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    Niclas Jordan supported this idea  · 
  14. 755 votes

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    Niclas Jordan supported this idea  · 
  15. 3 votes

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    idea to upvote  ·  Josef Lapka responded

    Thank you for sharing your idea. We opened this up for voting by our community to see how many more properties would love this idea.

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    Niclas Jordan commented  · 

    For me it would be great to have following trigger:
    "Import a new Product to a specific Service"

    "Pull all exitsing Reservations"

    "Create Customers" should have more data fields to fill. To make it more detailed.

    The greatest thing would be, that we can create Triggers by ourself, using all the existing Data fields from mews.

    Niclas Jordan supported this idea  · 
  16. 124 votes

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    Niclas Jordan supported this idea  ·