Settings and activity
88 results found
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12 votes
Jean-Philipp SPIESS
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48 votes
An error occurred while saving the comment Jean-Philipp SPIESS
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10 votes
Review of Mews Search starting and in exploration phase
Jean-Philipp SPIESS
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45 votesJean-Philipp SPIESS
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25 votes
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Jean-Philipp SPIESS
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26 votesJean-Philipp SPIESS
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15 votes
An error occurred while saving the comment Jean-Philipp SPIESS
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The data belongs to us, the customers! Full API access should be the standard, no matter which tier your are on. It's useful for inidividual solutions if IT knowledge and capabilities are available in-house.
Jean-Philipp SPIESS
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6 votesJean-Philipp SPIESS
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It is absolutely necessary to have separate note categories for different departments. Reservations notes are often cluttered with automatic comments from OTAs and those are shown to housekeeping, too. It cannot be expected from housekeeping staff to weed through a sea of notes to find the relevant information for each room. This must be a separate note cetegory where reservation or front office can enter only a short comment for housekeeping (like "baby cot" or "allergy friendly blankets") - this field should be displayed in the app for HK and/or the housekeeping report.