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  1. 5 votes

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

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    Sam commented  · 

    Yes! This is a huge frustration that happens all the time, especially if a ticket has been open for several months and you need to search for your original email to get the examples again.

    Sam supported this idea  · 
  2. 33 votes

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Sam supported this idea  · 
  3. 4 votes

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    Sam shared this idea  · 
  4. 217 votes

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    Sam supported this idea  · 
  5. 555 votes

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    Sam supported this idea  · 
  6. 479 votes

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    Hey everyone from the community! 🙌


    I'm happy to announce that we started the development of this functionality and will be in beta testing in the upcoming few months!


    I'll share more information here once we're up and running so that you can join the beta testing program and share with us your thoughts.


    I can't wait to make the Timeline experience better for all of you 👏

    Sam supported this idea  · 
  7. 18 votes

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    3 comments  ·  Payments » Other  ·  Admin →
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    Sam commented  · 

    Yes, when purchasing most things online you need to enter your postcode and this is verified that it matches the registered address on the card. We should have the same thing to help avoid chargebacks.

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  8. 11 votes

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    Sam supported this idea  · 
  9. 21 votes

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    2 comments  ·  Payments » Other  ·  Admin →
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    Sam commented  · 

    Great idea, it could also help with fighting chargebacks as guests have seen exactly what they are paying for and agreed by clicking the payment link. Also avoids payment requests being sent for the incorrect value if it can be connected to the invoice (keep the manual payment requests in case of part payments etc.)

    Sam supported this idea  · 
  10. 29 votes

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    Hello,

    We are glad you are using the payment request feature. Thank you for your suggested improvement, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

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    Sam commented  · 
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    Sam commented  · 

    We filter by department, would be really helpful for these tasks to assign to a department or person as currently there is no way to filter for unassigned tasks

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    Sam commented  · 

    Would be great to the have the link to the reservation or customer profile

    Sam supported this idea  · 
  11. 10 votes

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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

    Sam supported this idea  · 
  12. 28 votes

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    An error occurred while saving the comment
    Sam commented  · 

    Unfortunately the automatic assignment for beds is missing many considerations and is very time consuming to re-arrange. Ideally improvements would be made to the auto assignment but with the current assignment some properties may find it faster to manually assign the beds.

    Sam supported this idea  · 
  13. 2 votes

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Sam supported this idea  · 
  14. 7 votes

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Sam supported this idea  · 
  15. 27 votes

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    An error occurred while saving the comment
    Sam commented  · 

    This would be so helpful to have the reservations on the booker dashboard, for many reasons but sometimes you have payments sitting on a booker profile linked to a deposit only and with no relation from the booker profile to the reservations it is hard to know who they have booked.

    Sam supported this idea  · 
  16. 38 votes

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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

    Sam supported this idea  · 
  17. 4 votes

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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

    Sam supported this idea  · 
  18. 78 votes

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    Dear Mews Customers, 


    I have a fresh update from our development.


    Solution for parking, office and meeting room management has been live and helping hundreds of Mews customers diversify their revenues for quite some time. 


    With the recent release of hourly reservations (details here https://releases.mews.com/en/introducing-hourly-services-to-maximize-your-revenue-PuFPZIwq), we are making it even easier to manage these services. 


    In the coming months, the team will be focusing on improvements for long stays (pro-rata, precise reporting, flexible products & housekeeping intervals etc.)


    If you wish to start using some of the new bookable services, please, reach out to your Customer success representative or follow this step-by-step guide https://help.mews.com/s/article/create-new-bookable-services.


    Kind regards,


    Martin Kucera

    Senior Product Manager

    Mews

    Sam supported this idea  · 
  19. 332 votes

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    Sam commented  · 

    Yes, it would be extremely helpful as we have some products with a limited number and run into issues if oversold the products during booking or online check-in.

    Sam supported this idea  · 
  20. 41 votes

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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

    An error occurred while saving the comment
    Sam commented  · 

    Agree! We have a huge issue with selling products online which only apply to a certain space category. Often we then need to reverse charges to correct. It is really important that we can offer certain products to certain space categories.

    Sam supported this idea  ·