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Mews Business Intelligence

Mews Business Intelligence: this is the forum for sharing your ideas and comments on all aspects of Mews Business Intelligence—from dashboards and reports to metrics, data sources, and analytics use cases. You’ll find categories here for the main topics in business intelligence; if you can’t find the right one, please search first or post in the Other category. Where we can, we’ll move ideas to the most relevant place so they’re easy to discover and act on for the product managers working on Mews Business Intelligence.



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374 results found

  1. Earlier we were able to see the invoice on the profile with the notification of closed and sent. This now has been moved the report. We do benefit to see on the profile as this can result in sending the invoice again if the Reception are not confident whilst processing the check out procedures. Going to the report is an option but will be time consuming. Having a report is beneficial for management to track and trace on daily folio sending

    3 votes

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  2. It would be really helpful to get a report of all payments made into a specific date range and linked to reservation in another specific date range as well (for example: list of the deposits paid in 2024 but linked to reservations for 2025)

    2 votes

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  3. You can only select one rate plan but have the feature to select multiple segments, etc. Why not have the same feature for rate plans?

    30 votes

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  4. Currently reports can be scheduled to run hourly, daily, weekly, monthly etc.

    It would be helpful to have more options ie. 6-hourly, fortnightly etc. and/or the ability to set a custom frequency for report exports ie. 6AM, 2PM, 6PM to correspond with staff shift times.

    2 votes

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  5. I think it would be very helpful to have the option to set customizable (per house, per user) templates for reports.

    In general I appreciate the flexibility in creating a report such as the reservation report.
    But if there is a report that is needed regularly, it can be a bit exhausting to everytime set all filters.
    To set up the scheduled exports is a solution only in case there is a fixed schedule. If we could have the option to select a template that would adjust the filters a certain way, this would be more than helpful and time…

    4 votes

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  6. Dear MEWS Team,

    We would like to give you our feedback on the subject of reports. We have already discussed this issue with our contact person at MEWS, and apparently the reports we want to / can pull are a bit limited. So I am happy to share our feedback here and we hope it will soon be resolved and ready to help other hotels:

    We need the report or reports to work in the following topics:

    • Revenue Conversion --> General and individually (per person)
    • Lead Conversion --> General and individually (per person)
    • Lead per hour --> General and individually…
    1 vote

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  7. When generating the reservation report using the parameters in the drop-down lists, why can't we tick several items (like it's possible for the segments), but for all ? e.g. room categories or rates or nationalities or countries etc ?

    21 votes

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  8. I am writing to request a change in the way the accounting report date filter works. Right now, the filter shows invoice statuses based on the invoice closure date. We need it to show invoice statuses based on the selected consumption date instead.

    For example, if we want to check if all invoices for August are closed, the report currently shows invoices with consumption dates in August as open if they were closed in September. We would prefer the report to show the invoice status as closed if it has been closed in the system, regardless of when it was…

    3 votes

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  9. We've explored various reports in Mews with different settings to see if it's possible to extract the tax code in addition to the tax rate. Unfortunately, we couldn't find a way to do this.

    Having access to tax codes in reports is essential for maintaining accurate records and ensuring compliance, especially when tax codes change within Mews. It allows us to track which revenue has been taxed with which tax code, providing better control and transparency for accounting and auditing purposes.

    Is it possible to add the ability to include the tax code in existing reports in Mews, such as…

    3 votes

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  10. (1) Enable notifications specific to products purchased/booked by guests or added by staff to a bill (not just from the OCI flow, but from any time the product is sold).

    (2) Enable a feature that can filter reservations by Products purchased/booked.

    2 votes

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  11. Pour nos établissements dont la taxe de séjour est paramétrées en produit.

    Lorsque nous déclarons nos taxes de séjour à la ville, nous devons également déclarer les personnes qui en sont exonérées (pour la France cela comprend les mineurs, les hébergements d'urgence, les travailleurs saisonniers, les habitants de la même ville, ect).

    Nous souhaiterions une option "exonération de taxe de séjour" au niveau de la facturation du séjour et que ces clients apparaissent dans un rapport.
    Ceci nous éviterait de devoir tenir un tableur excel alors que nous avons un PMS.

    2 votes

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  12. It will be great if we can have an accounting report sort by room type, in order to compare the revenues separatly. Otherwise maybe habve the opportunatly to export to excel the accounting report with the room number or room type.

    12 votes

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  13. Currently the revenue of a Mother Company in Mews Analytics is only shown as a Company on its own. Let's say a Mother Company has 1 Daughter Company. Both companies show revenue in Analytics separately, but the Mother Company does not show the revenue of both companies - which is a need for Mother Companies.

    1 vote

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  14. For F&B to be able top post the correct breakfast product for certain guest having a discounted rate (i.e. corporate guests, airline crews..)

    11 votes

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  15. It would be nice to pull data by "Space Type" from the reservation report. The Totals mode is an incredible tool -- but just as the Mgr Report has Stay revenue separated between Rooms or Apartments or Suites (or the different room types), it might be incredibly useful to have this filter as well.

    2 votes

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  16. Label the revenue which has not been generated through an agency as "direct", instead of "blank".

    2 votes

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  17. I am in need of a revenue report by rate groups. Maybe someone already has a tip for me? Otherwise it is a big wish to create this report for us.

    2 votes

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  18. I would like a report that can show me; arrival date, lead time for the arrival date with either a travel agent profile, company or source for the booking and rate for the booking could be rate code. This report should be possible to pull for a year, month per day. I know I can use reservation report, but I still need to put it in a excel sheet and then make my own pivo.

    1 vote

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  19. The Reservation Report shows 0 EU/SEK/NOK in Rate if a reservation is prepaid. This makes it harder to calculate reservation amounts in an exported version of the Reservation Report. The Rate should not be 0 no matter if the reservation is paid or not.

    1 vote

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  20. We really enjoy the ability to cancel products from billing and cancel orders from the guest dashboard, but there currently doesn't exist a way to audit cancelled products/items by cancellation date. We are able to filter by creation date of the product, but that makes it hard to track items created several months ago that may have been cancelled in the last week, for example.

    3 votes

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