374 results found
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report that includes the original booking dates to the reservation
I want a report that I can export to excel that includes the original booking dates to the reservation. The reservation report shows only the check in and check out dates. Usually they are the same as the original dates but not always.
1 vote -
limit an automatic export from the opening of the establishment to today
In order to have a view of the status of accounts and avoid having to do this manually by accounting teams.
Be able to limit an automatic export from the opening of the establishment (or fixed date) to today (or fixed dates)Be able to limit an automatic export from the opening of the establishment (or fixed date) to today (or fixed dates)
1 vote -
Additional Filters for Accounting Report
Can we consider adding filters and Columns for the following
External Identifier (as seen in the Payment Report)
Settlement Identifier (as seen in Payout/Payment Report)
Bill Number for all rows> _now, bill numbers are only associated with a closed bill or issued invoice bill. Perhaps, it would be useful to have a piece of data that could be picked up by an Accounting Software at least.
Owner > mostly, for items in the unpaid section as this is not considered a bill at this time. Therefore, it is worth considering adding item-level data as rows by including unpaid items/deposits as…
2 votes -
Forecast report
Hi there,
I would like to ask if there is a possibility to work on a report in order to calculate the forecast for the coming months. I have been looking at both the ‘Manager Report’ as well as the ‘Reservations Report’, and unfortunately I can't find the way. Has anyone had the same question as me and found a way to work on it? Thanks in advance.
Thank you in advance.
Best,
Asensio3 votes -
payment report refund reason
Right now, there are so many details in the exported payment report in the excel file, but the mandatory refund reason is not there. It would be very helpful for us if it shows it in there as well when going through all the refunds.
6 votes -
Name scheduled report excel sheets
Hi,
Even though we can name the schedule, we receive the report with its standard name: Accounting Report - Reservation Report....
This creates confusion as we use the same report with different filters every day, but both are named the same...
Could it be arranged that the report (excel sheet) inherits the name of the schedule?Thanks
1 vote -
Ability to track conversion rate of Inquired Reservations to Confirmed
Revenue Managers are looking for an easier and better tool to track Conversion Rate of Inquired Reservations to Confirmed Reservations more efficiently.
Especially for the hotels utilizing that feature a lot, there are a lot of unexplored avenue when it comes to managing, tracking, and analyzing Inquired Reservations. I
t would also help to keep the "Inquired" label somehow for better reporting.
1 vote -
segmentación de los clientes
Para evaluar el éxito de las campañas publicitarías y de la propia satisfacción de nuestros clientes sería bueno contar con un campo desplegable en la ficha del cliente dónde , al igual que en el campo segmento, podamos recoger los medios por los cuales los clientes nos han conocido y por lo tanto los que nos interesa monitorizar. Por ejemplo, hacemos una campaña en Instagram y , preguntando a los nuevos clientes por qué medio nos conocieron , podemos a posteriori ver los informes segmentados por este criterio los cuales nos darán una idea de cual es el medio más…
1 vote -
Allow custom rules to automatically apply guest classifications
It would be really useful if you could create custom rules that automatically apply guest classifications. E.g. once a guest completes 3 stays, they are marked as Important, then once they have completed 5 stays, they are marked as VIP.
Similarly, it would be great if there was also an option to retroactively these rules, e.g. Mews could identify all guests that have 3 completed stays and classifies them as Important, or if they have 5 or more it classifies them as VIP instead of important.
1 vote -
Make guest-in-house report available from mobile app
In case of a fire event, it would be beneficial to have ability to open in house report from your phone on the Mobile App, especially if reception is the place that is on fire.
Having to always print it from PC is not the most convenient.1 vote -
Aufgaben-Liste
Die zu erledigenden Aufgaben in der Dashboard-Liste sollten auswählbar sein. Derzeit sind zuviel Nonsens-Aufgaben darin und die Liste verliert damit ihre Übersicht und ihren Sinn
2 votes -
Export report to PDF
It is not possible to schedule reports into a PDF in de scheduled exports.
When you can have it in PDF it's easier to review the reports for us.47 votes -
Consumption of Mini/Maxi Bar items by Room Number
It is essential for us to track which rooms are performing well in terms of mini/maxi bar sales, as our hotel offers different collections in the mini/maxi bars across various rooms. Therefore, we need a report detailing mini/maxi bar consumption by room number.
5 votes -
Availability Block Cancellation Report
This should be a cancellation report that includes the cancelled revenue plus the cancelled room nights of an availability block. To top this it would be great to see the cancellation reason and who cancelled it plus the option to export to excel.
2 votes -
Full guest profile data base extraction for multiproperty
It should be possible to get a full data export of all guest profiles existing in Mews. Having multiple properties sharing 1 guest database, I do not want to use/create reports per hotel/per period. That is time consuming and report data is limited. I just need 1 data dump with all guest profiles.
1 vote -
Add space and rate information to accounting report export
Accounting report: When I generate the accounting report view in detail and export it on excel, We want to be able to see the space in the excel associate the the transaction. The hotel want to be able to have the rate per date for accounting system.
3 votes -
Single Mail for Exports
There is no feature that consolidates all exports into a single email. Each report export must be configured individually for the same hotel.
1 vote -
Report that includes commission amounts being paid to travel agencies
A report that shows what commission amounts are due to travel agencies.
3 votes -
analysis by room typology
When I import into Mews Analytics the information from up to two years ago from the previous PMS, the template provided by Mews does not allow me to differentiate by type of room or flat. Therefore, it will never provide me with the ADR, occupancy or total revenue data by type of room/apartment. It would be very convenient to modify this in order to have a fully detailed history.
1 vote -
Customer Stats Report: City Focused Filter
The "city" focused filter will allow Sales and Revenue Departments to have the option to pull for more specific/localized stats of their visitors as opposed to a whole region/territory/filter which could affect product creation sales and marketing campaign (Without needing to export to Excel + filter the customer profiles report)
4 votes
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