374 results found
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9 votes
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9 votes
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9 votes
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9 votes
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AI analysis of reservation notes and turn it into structured data
Hi!
Sometimes we receive a ton of information about the guest or the reservation via reservation notes from OTAs / TAs that are not structured and thus currently cannot be used to enhance the guest profile or reservation with structured data. LLM-AI analysis could potentiall understand the notes and make filter usable information and turn it into structured data.
Example:
Guest preferences: often times "high floor" "bath tub" "balcony" "quite room" "away from elevators" etc. are added to the reservation notes. matching those to the guest preferences available in profiles and space features before assigning a room would allow the…8 votes -
Manager Report
Sort the manager report properly:
Accomodation
F&B
Other
EtcAt the moment calculations have to be made by hand and the total revenue of each department is not shown in one view.
8 votes -
reservation report - total turnover per guest missing
If you pull the reservation report by revenue, only the Rooms revenue is shown; not additional revenue from POS or spa system etc.. Therefore, it is not possible to create a top turnover overview that shows the total turnover generated by a guest.
It would therefore be very desirable to be able to export the entire turnover including all additional turnover, e.g. in order to be able to create an A, B, C lists or Top 50 Producers.8 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Manager report including and excluding optional rooms
Currently you can setup the Manager report with status Confirmed, Optional, Inquired. It would be great if you would be able to see the figures separately.
So two rows, one for the confirmed rooms and one for the optional rooms. As now you need two reports to get an in-depth overview.8 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Emergency inhouse guest list (Customer profiles report)
it would be good if we could print an in-house guest list including mobile numbers. we use this for emergencies (i.e. fire roll call) and currently we are only able to print guest name, room number, number of occupants.
for that same reason it would be good if we had the option to mark a guest as "requirying assistance" which would print on this report. that doesn't have to be a "disabled" person, but could be somebody with young children or difficulty walking
8 votesHi Simone,
Thank you for your suggestion. As personal guest information is found in the Customer profiles report. I have updated your feedback title to match this.
This request has been set as one to be upvoted by the Mews Community.
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Better statistics Report
The costumer stat. report does not take all arriving or inhouse profiles, but all profiles regardless of status. This means that it includes a lot of profiles that are "unknown" "N.N", or "pax two" which is a lot of work to clean up. It would be better for the report to only count guests who were actually staying at the hotel.
8 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Filter by cancellation reason in reservation report with details
It would be really useful to be able to filter by cancellation reason with the DETAILS on the list as well.
8 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Add ability to remove Customer Name on Reservation Reports - Anonymous Reports
Sometimes anonymous reports are needed. Please make it possible to hide customer data such as Customer Name.
8 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Filter on own made keywords
We zouden graag willen filteren op eigen keywords. Dat we die zelf bijvoorbeeld kunnen instellen of dat deze erin worden gezet op verzoek. Dan houden we minder hits over en maakt het voor ons overzichtelijker.
8 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Encuesta INE!!!!!!!
Desde que creasteis la exportación de INE para enviarlo en formato XML, no ha funcionado en ningun momento, y hablo desde principios o incluso antes de verano!!!!
8 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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PowerBI: report/graph with the moving average turnover
graph with each day revenue over the past of 365 days
8 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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8 votes
Hello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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8 votes
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Include the payment requests in the export of the payment report to track them.
At the moment, when filtering the payment requests in the payment report, they are displayed but when you click on export to Excel, there is no data about payment request. Which makes it impossible to track. Since the payment request is one of the filter provided, it should be available in the payment report excel document
7 votes -
Filter the in-house guest report by product
With the in house guest report, have the ability to filter the report so it only displays reservations that have this product and not all reservations.
7 votes -
Breakfast list to be printed with room number only
Hi Mews
We wish to send the breakfast list to our supplier along with the next day's breakfast orders. The product checklist is very useful, but we’d like to know if it’s possible to remove the guest names and display only the room numbers instead.
Additionally, is there a way to automate this process by scheduling the list to be exported and sent out?
Warm regards
Thank you!
7 votes
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