117 results found
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Report showing Bookable services lenght time
Be Mate part of the big brand ROOM MATE, would like to have a report showing the bookable resvices lenght time of their reservation recived.
This is extrmely important from Sales prospective in terms of data colleting to plan future rate upsell.3 votes -
Reservation report - canceled amount per night
The Reservation report does not trigger the amount per night for canceled reservations it just shows the total amount.
When exporting to Excel the report provides the amount per night under the "night" tab, however, it does not show this information when the reservations are canceled.4 votes -
Optimise Mews Analytics
Currently Mews Analytics is extremely slow and almost impossible to use due to the following issues.
- Data and visuals taking more than 10 min to load
- Data that doesn't load because loading times are too high
- Many errors
-...Please optimise the Power BI integration so the analytics tabs become useable.
16 votes -
Supprimer sur la facture proforma le mot "consommé"
Bonsoir, est-il possible de supprimer le mot"consommé" qui apparait sur les factures proforma.
le client n'est pas arrivé dans l'établissement et nous lui envoyons des produits consommés.Eric
1 vote -
Matching invoices to Mews Merchant payments
We are presently loosing a lot of time trying to reconcile invoices issued to payments received, especially when a downpayment has been made via MEWS merchant a few month prior to the arrival of a guest.
Having a report where you can see 1 booking number and all the payments made for it including the details of the Mews Merchant payment identifier for each payment, would save us a lot of time during the debtors reconciliation process.
1 vote -
petits dejeuner
Bonjour,
Serait il possible d'avoir un rapport journalier, détailler des petits déjeuners avec le nom des clients et les nombres de petits déjeuner par personnes et par jours (actuellement le rapport nous donnes la quantité total de petits déjeuner du séjour de chaque clients) et c'est pas pratique car certains client ne prennent pas le petit déjeuner tout le temps
du coup il faut exporter le rapport sur excel faire des modifs et imprimer pour le matinCordialement
Alain1 vote -
Assignation des femmes de chambre
Bonjour,
Dans la rubrique Assigner des chambres, serait-il possible de :
D'avoir les chambres classée par ordre croissant et non par catégorie ?
Que les chambres en recouche apparaissent différemment des chambres en blanc une couleur différente par exemple, dans un souci d’équité entre femmes de chambre ?
Et surtout est-il possible que les chambres déjà assignées n’apparaissent plus lorsque l'on veut assigner les chambres restante à d'autres femmes de chambreCordialement
Alain2 votes -
marqueur de paiement
Bonjour, notre ancien PMS nous permettait de voir sur le calendrier d'un seul coup d'oeil quels clients avaient tout réglé par un petit symbole (c'était le symbole euro) à droite de leur nom. Cela est pratique car un jour de départ avec beaucoup de clients, on voit tout de suite à coté du nom du client le symbole, le client rapporte la clef , il est toujours pressé, on voit le marqueur, et on a moins de stress.
1 voteHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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reservation report - have the option to have total by day
Reservation Report - have the report to show day by day the number of reservation , revenue and ADR
7 votes -
Calculate REVPAR correct
Currently the REVPAR is incorrectly calculated all over Mews.
Rooms which are out of order are left out of the equation.
However, REVPAR calculates your revenue based on all rooms (Occupied, Empty or OOO). The current data in both the Manager Report and Manager Analystics in Mews are incorrect.7 votes -
Improve Manager Analytics to include YoY comparison by day
Manager Analytics currently shows YoY comparison only on a monthly basis (this year's revenue vs last year's revenue).
Properties need a more granular report where YoY comparison will consist of individual dates.
Hoteliers want to see what the ADR, occupancy and revenue was last year vs this year (Jan 1st 2023 vs Jan 1st 2022, Jan 2nd 2023 vs Jan 2nd 2022). Include also the day of the week next to the date so that it's clear whether the date was a weekend or a weekday.
Having a report with this comparison would help hoteliers improve their revenue strategy.
28 votes -
Keep accounting category of double rebates
At the moment, when a rebated item is rebated again (a double rebate) it changes accounting category to the predefined accounting category in accounting configuration. It would be good if it kept the accounting category set for rebates of that product/night
12 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Language when creating a bill
When issuing a bill it would be more convenient when MEWS is automatically choosing the language that is assigned to the guest's profile
6 votes -
Schedule MEWS Analytics reports in your Exports
Schedule Analytics reports just like your daily reservation report and have it sent to your email.
6 votes -
PDF Formatting of Accounting reports
Add row formatting in PDFs generated by MEWS. Shading of the rows would be nice or/and make the lines between the rows visible in the printed version.
4 votes -
Export Reservation Report suitable for VieTOUR import
Make it possible to add customized country and county codes and to export csv file ready for import into VieTOUR (https://www.wien.gv.at/statistik/wirtschaft/tourismus/daten-melden.html)
1 vote -
Google Adwords Conversion
Provide clear guidance in the Help Centre on:
a) how to implement the new Google Analytics GA4 measurement in the Mews Booking Engine using Tag Manager
and b) how to implement Google Adwords Conversion Tracking in the Mews Booking Engine using Tag Manager
6 votes -
Product Options - Selected by Default - With Rules
We'd like to be able to have Products 'Selected by Default' on specific rate plans / channels.
We have a Sustainability Product that we would like 'Selected by default' on our direct rate plans/channels.. In Mews & in the booking engine.
The current 'Selected by default' feature adds the product to ALL reservations, this doesn't work as we can not add to agent reservations.
3 votes -
Rapport chambre hors d'usage en multi property
Serait-il possible de créer un rapport permettant d'obtenir le nombre de chambres hors d'usage avec la raison de cet hors d'usage, en multi-property pour l'ensemble des établissement sur un seul rapport ?
2 votes -
An easier way to add extra rooms to a group booking. Click "+" to see available rooms by room type and add to the group reservation or “-“to
An easier way to add extra rooms to a group booking. Click "+" to see available rooms by room type and add to the group reservation or “-“to remove the room.
1 vote
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