117 results found
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Customer Classification Icons: Include in Reports + Printout
For all customer-centric reports: It would be practical to offer such insight in printouts (and screens) >>> especially in emergencies when reports are being used exclusively. The Icons are a great snippet of the customer's history with the hotel.
4 votes -
Availability Block Cancellation Report
This should be a cancellation report that includes the cancelled revenue plus the cancelled room nights of an availability block. To top this it would be great to see the cancellation reason and who cancelled it plus the option to export to excel.
2 votes -
Tracking visitors to the booking engine
In my previous booking engine, the timeline/grid was a dynamic live thing. You can see real time when potential guests were looking at dates or making a booking. It was a real time indicator of how good a marketing campaign was working. The previous pms also tracked daily visitors to the booking engine real time and updated the daily visitor numbers. This insight was invaluable.
6 votes -
Mother Company Revenue in Analytics
Currently the revenue of a Mother Company in Mews Analytics is only shown as a Company on its own. Let's say a Mother Company has 1 Daughter Company. Both companies show revenue in Analytics separately, but the Mother Company does not show the revenue of both companies - which is a need for Mother Companies.
1 vote -
Pull Reservation Report by Space/Room Type
It would be nice to pull data by "Space Type" from the reservation report. The Totals mode is an incredible tool -- but just as the Mgr Report has Stay revenue separated between Rooms or Apartments or Suites (or the different room types), it might be incredibly useful to have this filter as well.
2 votes -
revenue per travel agency graph
Label the revenue which has not been generated through an agency as "direct", instead of "blank".
2 votes -
Add "Tax code" in reports
We've explored various reports in Mews with different settings to see if it's possible to extract the tax code in addition to the tax rate. Unfortunately, we couldn't find a way to do this.
Having access to tax codes in reports is essential for maintaining accurate records and ensuring compliance, especially when tax codes change within Mews. It allows us to track which revenue has been taxed with which tax code, providing better control and transparency for accounting and auditing purposes.
Is it possible to add the ability to include the tax code in existing reports in Mews, such as…
3 votes -
Occupancy report and shared inventory
When using shared inventory in a hostel setting the occupancy graph is rendered almost unusable. When having a dorm sellable as a Dorm or a single bed, if arrivals was 1 for a bed on the day in the reservations section, the graph directly below will indicate 2 arrivals if the dorm was not occupied previously. There is only truly 1 arrival.
Appreciating additional logic would need to be applied across the system, though this would make it far more actionable insights and give team members actionable information.
1 vote -
Customer Stats Report: City Focused Filter
The "city" focused filter will allow Sales and Revenue Departments to have the option to pull for more specific/localized stats of their visitors as opposed to a whole region/territory/filter which could affect product creation sales and marketing campaign (Without needing to export to Excel + filter the customer profiles report)
4 votes -
Blockings Report Development
Include all types of blocks in the blockings report. E.G. Out of order and house use, as many properties will use house use as its harder to have clear reporting on.
2 votes -
Product checklist: Report on guest trends
It would be very useful for us to be able to see the trends for when people arrive for breakfast on different weekdays/times of year, to see when and where we should most efficiently use our staff.
Therefore it would be nice if it was possible to filter the product report in such a way that you can view which products are "checked" at which times on a daily, weekly and monthly basis.
Similar to (or the same as) how we check when most people check in and out in the Activity Report.
1 vote -
Add filter for note classifications
Add an option to filter which type of notes are shown in reports. An use case would be the "Room Status" report with only housekeeping notes (For the housekeeping obviously).
For example for the "Guests in House" report you have an option to toggle products and then a separate option for refining wich products are shown.
Similar there is already an option to toggle notes (guest notes to be specific). Just add an additional option for choosing wich note classifications should be shown.
2 votes -
Report Exports: Allow the "Name" to Duplicate in the File Name
It would be useful to allow clients to duplicate the "Name" identified in the field "Name*" within the export scheduler page (right side, under the "enabled" box) in the file name that is generated to indicate where the file came from and the interval it was generated for.
1 vote -
TO: deux TO disponibles sur le rapport de gestion
Notre TO qui apparait sur Mews est parfois faussé car nous mettons des chambres en Hors d'usage pour "un problème technique". Le hors d'usage retire des quantités dans nos chambres disponibles ... se qui fausse du coup le TO comptablement. Car notre hôtel a toujours le même nombre de chambre construites.
Et-il possible de créer deux TO : l'un se basant sur les chambres disponibles hors chambres misent hors d'usage (comme c'est le cas actuellement) et l'autre en se basant sur les chambres construites ?Car du coup nous sommes obligé d'utiliser la fonction "Usage interne" que ce soit pour…
1 vote -
Add STLY
Would be nice to be able to compare ADR, RevPar, Occupancy etc in single report
3 votesMews BI is now in open beta and available for eligible properties. Keep reading to learn more.
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Length of Stay
At the moment we have to calculate the average length of stay ourselves:
https://help.mews.com/s/article/calculate-average-length-of-stay?language=en_USIt is a quite simple KPI, can you add this to the standard reports?
3 votes -
Sustainable integrations and native imports
Being able to integrate/import more details into mews.
When looking to the future our demand for accurate and immediate reporting becomes ever bigger. having MEWS as the central HUB for everything would be nice. Alternatively having more integrations with 3rd party players that can take relevant info from mews, ESG reporting criterias will be more and more crucial in the coming years2 votes -
NEXT 5 DAYS interval for scheduled reports
Please add following interval for scheduled reports:
"NEXT 5 DAYS"schedule starts 8/9 07h00 -> report for 9/9, 10/9, 11/9, 12/9, 13/9
next schedule 9/9 07h00 -> report for 10/9, 11/9, 12/9, 13/9, 14/9
etc...Maybe also 'next 10 days' as an extra option.
3 votes -
Additional Interval period for scheduled reports
Can we please add an interval period for the current 6 month period? Jan-Jun and Jul-Dec being the specified period
4 votes -
Credit card transactions on Aging Balance
Include the "credit card transactions" section in the new Aging Balance analytics.
This is a handy feature to calculate your financial costs wihtin a certain period.If the Financial analytics will be terminated, the only way to calculate these will be manually, which is an enormous step back in time.
1 vote
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