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Connectivity

n the Connectivity forum, we welcome your ideas and comments for helpful linkages between Mews and the rest of your technology stack. There's a category here for:

  • Each of our APIs - the booking engine, channel manager, connector. distribution and multi-property APIs
  • New integrations you'd like us to investigate
  • Optimizations to the marketplace
  • New webhook developments and updates
  • All other connectivity related feedback

Connectivity

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466 results found

  1. Most other PMS's (all using HTNG standard and most custom APIs) can provide a simple Date : Room Type : Out of Order count.

    So like:

    2021-06-30: King: 1 OOO
    2021-06-30: Queen: 0 OOO

    Mews requires storage of resourceBlocks, mapping of room numbers to resource categories, and storage of unique IDs for every OOO room. This is much more complex than other partners, and would require a whole new inventory architecture to support.

    Now that you've added an Adjustments extent: would be great to be able to pull total Out of Order counts by date and by roomtype via getAvailability…

    4 votes

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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  2. An interface with Glutz AG door locks (Swiss provider).

    3 votes

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  3. A connection so that we can cut keys with Kaba Ilco via Mews.

    1 vote

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    0 comments  ·  Marketplace  ·  Admin →
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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  4. Could the Connector API documentation please give the maximum possible lengths of all string values? It's hard to store responses from the API in a database without knowing how big to make the fields!

    1 vote

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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  5. In the Connector API documentation it states that Reservation Origin can be one of “Distributor”, “ChannelManager”, “Commander”, “Import”, “Connector” or “Navigator”. But in fact it can have at least one other value "CommanderInPerson". Could the documentation please be updated to list all possible values?

    1 vote

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  6. 'Create rate plan via Connector API - Rateplan/Add. This to enable contract management from one platform (e.g. a CRM)

    2 votes

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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  7. You can not gather some historic information about accounting items:
    - When was it created?
    - When was it last modified?
    - When was it cancelled (/closed)?

    23 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  8. Extend the timefilter to have a UPDATED timefilter, so that you can retrieve all accounting items that have been created/modified within a certain timeframe.
    This way you can easily fetch for example "give me all items that were changed since yesterday".
    Advantage: If you would like to know if there were new accounting items modified/created since the last time you checked, you do not need to get all items for the entire future. That would save a lot of bandwidth and processing (on both server/client side)

    9 votes

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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  9. The reservation event messages in the websocket channel are actually not representing events, but state changes. To be able to separate a checkin (state change from Confirmed to Started) from undoing a checkout (state change Processed to Started) I would like to have included the previous state in the event messages, since both of the examples will send only an event with status Started.

    4 votes

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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  10. There is a possibility to click "Create keys" in the Mews Admin to create keys by the Salto key cutter system. However we want to automize this through the API, so that keys can be automatically generated for guests, e.g. an hour before check-in.

    3 votes

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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  11. use case for this is:

    When a reservation is checked out from another app, it creates a bill in Mews through zapier

    2 votes

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    0 comments  ·  Marketplace  ·  Admin →
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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  12. Connector API: to be able to access the reason for OOO rooms through Mews API

    2 votes

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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  13. Users in Mews can choose from a pre-defined list of reasons when manually cancelling reservations in the reservations module in Mews PMS.

    However, when a reservation is cancelled via API, the cancellation reason defaults to "Other".

    It would be great to be able to also specify cancellation reason via the API (drawing from the pre-defined list available in Mews) so that integration partners can help keep the reservations reporting as accurate as possible.

    5 votes

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    Hello from the Mews product team.

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Kind regards,
    Mews Team

  14. We need to receive the email consent (Send marketing emails option) for reservations coming from Channel Managers.

    17 votes

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    2 comments  ·  Marketplace  ·  Admin →
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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  15. Currently when you receive a websocket message to say, for example, there's a new reservation, the message doesn't say which Enterprise it is from. If you try and create websocket connections to multiple Enterprises, you can end up with them all coming in on the same channel and there's no way to know which one is which. Without this, it is not possible to query the API with the correct access token to get further information about the reservation.

    13 votes

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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  16. Ability for custom guest apps to add and update customer photos via Connector API. It should be possible to add a base64 image to a customer profile via customer add / update Connector API endpoint

    1 vote

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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  17. We are working with Wihp to display our rates on Google. Actually Mews is not able to provide the cancellation deadline for each rates, other OTAs are able to provide rates per room category and with cancelation deadline. We need to be able as well to show to our customers our cancelation policy per rate category.

    20 votes

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    Hello from the Mews product team.

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  18. In the call reservations/getall, 'Cancellation Reason' is not included in the response. This would provide integration partners with more granular data of why a reservation was cancelled and improve 3rd party reporting and revenue management. Available information for cancellation reasons from the system would include:
    - COVID-19
    - Other
    - Confirmation missed
    - Booked elsewhere
    - Force majeure
    - Guest complaint
    - No show
    - Price is too high
    - Service not available
    - Input error
    - Invalid payment
    - Travel agency
    - Requested by guest

    21 votes

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  19. For the connector API it is necessary to retrieve all rooms each time an API Call is made to pull the space feature, this is quite a heavy call for TSH as some hotels have 700 rooms.

    Could Mews consider to introduce a filter by room name ideally?

    This way Ireckonu or another integrating partner does not need to pull all rooms each time.

    2 votes

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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  20. I guess this is a bug in the API.
    The call never returns any CompanionIds within a reservation. The companions have been added both, by API Call and via the MEWS frontend

    1 vote

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