286 results found
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Group registration cards
We would like to have a single group registration card that can be printed with all relevant guest details and companion names for a more efficient and quicker check-in process.
31 votes -
Per day occupancy for reservations
Number of companions could differ for each night to accommodate part-time guests
110 votes -
New reservation state: Wait list / Pending / Enquiry
"Add new reservation state such as:
ENQ = enquiry state (option in the system, but not holding space)
OPT = optional state (option in the system, and holding space) --> add a filter with "probability %"
add Enquiry bookings state to Excel Installation file
WL = Waitlist - guest is interested, but hotel does not have space"84 votesHello Mewsers,
We are very happy to inform you that we provide the following reservation states:
Pending (Inquiry) – this state shows reservations as “inquired” in the system but it does remove any rooms from your inventory.
Optional – when reservations are created in the optional state they are set and tentative in the system and can be automatically released. Optional reservations will remove rooms from your inventory.
If you would like to know more about the states mentioned above, please contact our customer care team.
We would like to know more about how you envision working with “probability %” and waiting lists. If you have anymore use cases or scenarios for the waiting list, please feel free to share them with us.
Kind regards,
Aldair -
Group Allocations: group blocks
Groups configuration We need to have Group blocks i.e. *When we assign a booking code to a group booking, and the clients will reserve the rooms in the IBE, the PMS should understand that the room reserved need to be picked up from the block. Groups configuration We need to have Group blocks / allotments i.e. *To be able to use billing instructions (routing) in the group block, that will update all reservations
97 votesHello from the Mews product team.
We are so pleased to let you know that your feature request has been released. Should you have any additional requests regarding group blocks please do let us know.
Thank you again for sharing your idea!
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Improved group booking mail template
Group booking tables should be improved visually to clarify all enclosed reservation details
81 votes -
12 votes
Hello from the Mews product team.
Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered.
Thank you for sharing your suggestions.
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Partial look up in search bar
The search function is useful for quickly finding a reservation or customer profile, however with some compound names and or prefixes attached to names of certain nationalities, it makes this function harder to use since partial searching is currently not possible. Expanding this search function could improve this feature to allow searching for any and all parts of a customer's name, making results more accurate and data easier to navigate.
70 votesI am happy to share that we are currently beta-testing an improved global search that includes this feature request and we are open to accepting more properties!
If you would like to have this enabled at your property, please join our Beta community conversation! Cheers!
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Automatically allocate group reservations to adjacent spaces
"When making group reservations, it is usually important to guests that the group stays together as much as possible. Therefore, as group reservations can sometimes be randomly assigned to spaces, this requires manual reorganization. Added functionality to automatically allocate group reservations to adjacent spaces would eliminate this need for reorganization and improve your guests' experience."
62 votes -
Add name of booker for business travelers
When a secretary or organizer, organize a booking on behalf of someone else, include an additional field for booker on the reservation, so that you could run a reservations report against the bookers.
71 votes -
14 votes
Hello from the Mews product team.
Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered.
Thank you for sharing your suggestions.
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10 votes
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43 votes
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Display Cancellation Policy in Reservation Module
"If a reservation needs to be canceled, this can easily be done within the reservation module, however, it is not clear which cancellation policy may apply to the reservation at the time of cancellation. For this reason, displaying cancellation policies within the reservation module could help create clarity as it will be clearly visible before and during reservation management."
45 votes -
Move multiple reservations on Timeline
As group reservations often appear together on the Timeline, there is not currently an efficient solution to relocate all of them once. An additional Timeline feature could enable moving all group reservations to another block simultaneously.
43 votes -
8 votes
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Group splitting
Please make it possible to split group reservations.
37 votes -
View restrictions in NRS
Display the reason why rate is excluded from offer.
42 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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Keyboard shortcuts
Mews Commander is a very versatile system, but as many actions are continually repeated and many pages are revisited throughout the day, this could be greatly improved for users with the introduction of keyboard shortcuts. Using these shortcuts, you could immediately access our timeline, reservation overview, batch checkout, and more. Speed up your operations and complete daily tasks with ease using this handy new tool.
27 votes -
Smart Simple Detail screen
The timeline simple detail is a great snapshot of reservation data, especially if you just need a brief overview to check something. However, this simple detail could be expanded to include some other important details or functionality, such as a summary for group bookings or a quick-edit feature to make changes or add notes.
25 votesHello from the Mews product team.
We are so pleased to let you know that your feature request has been released. The new smart simple detail has a wealth of information and can be accessed from the Timeline, Reservation overview and Customer dashboard.
In addition to the above, it is also possible to check reservations in and out from the smart detail.
Thank you again for sharing your idea!
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Timeline "old" scrolling
Scroll timeline up/down and bring back horizontal scroll bar.
24 votesHello, it's Martin here, from Mews.
Thank you for upvoting the topic of scrolling on the timeline. We are currently adding this option & looking for testers. If you want to test the solution and share your feedback with Mews product team, please, let us know by responding to this e-mail.
Kind regards,
Martin Kucera
Product manager, Mews
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