switch off automated room allocation
possibility to switch off automated room allocation.
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Felix Helbling commented
This function was created with the intention to relieve the reception in the allocation of rooms. However, when the occupancy rate exceeds 70%, it is more efficient if the rooms are not assigned until the day of arrival. The user should be able to choose whether a new reservation is automatically assigned to a room or whether this function is switched off. If the user wishes, he should have the possibility (e.g. for a regular guest or special request) to assign a reservation manually to a room.
Only rooms assigned to a room should be visible in the room plan. All other reservations should be assigned to one room category only. Ideally, there should be a separate area for unassigned reservations. Currently, the room overview is very confusing with many unallocated reservations in the future.
At best, there could be a function that automatically makes an allocation suggestion to the early service for the arrivals of the current day.
Roos Bruijn commented
Without this option it is practicaly impossible to run a hotel with an occupancy higher than 80% without getting complaints from people who arrive early and housekeeping being pushed to run around the hotel.
How can you use this PMS in an airport hotel where people come and go the entire day? I really don't understand.
Did the developers actualy speak with people who work at front desk of a larger scale hotel?
Glen Anderson commented
I agree. Automatic allocation is poor and most un helpful.
Johan Sandgren commented
Since some hotels are fine operating under the automatic allocation and some are not, would it not prove to be most lucrative for all businesses if this option; instead of being forced was optional for each hotel?
A) If you end up keeping the automatic allocation then some hotels will continue to struggle with how it's been set-up since it's not very logical. If you however could configure the parameters on how it allocate then maybe it would become less of a headache and more of a blessing.
B) Same thing applies if you remove the feature altogether, all hotels have different setups, automatic allocation might work perfectly for the ones that doesn't have an abundance of room types available. So for these hotels it's a preferable feature.
A poll without any options is not going to give you the results you want. How do you count people who do not vote? And how are they weighed against those that did?
If 70 votes for it, and 200 choose not to, and 300 doesn't care. How do you know what people want?
TL;DR - Make it optional. It will benefit both parties to their own preference.
// Richmond Hotel CPH
We don't want rooms to be automatically allocated, we allocate the rooms our selves. /Hotel Savoy
The automated room allocation has no logical response when it comes to allocate an out of order/service or dirty rooms to a guest. Switch it off please or put it as an option.
We think that it should be an option to choose whether you want it or not.
I understand that for some hotels it can be challenging to having to reassign everythis due to the fact that they probably have more room categories, but for us it is really nice. I don't think it is fai to take it away completely. We think it should be an option that every hotel can enable or disable.
Have a great day everyone!/Good Morning Copenhagen Star
No room allocation automatically
Weste, Christian commented
Should be a option not a set function.
We don't want rooms to be automatically allocated .
We really want to be able to turn this feature off for certain users, this ability should've been in already
Pia Nilsson commented
Make it easier please
Sara Johansson commented
We don't want rooms to be automatically allocated when booking is made, we allocate the rooms our selves. /Hotel Savoy
Maja Slawinska commented
I have to re-assign all the rooms that Mews has allocated, so if automatic room allocation was supposed to make my day easier, then... well, it doesn't.
To many specific wishes from regular guests.
It's insane that you can't turn off automatic room allocation. This is causing us major headaches