99 results found
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Difference TOTAL with/without VAT on invoices
MEWS calculates prices with and without VAT per product and presents them per product on the invoice.
At the end of the invoice MEWS presents the summary of the prices with and without VAT per VAT.
On huge invoices the calculated and presented total price without VAT is not the same as the summary of the presented prices without VAT per product due rounding differences.
Guests/companies/ accounting are complaining about this.
THEREFORE PLEASE ADJUST and do not present the price per product without VAT per product. (only VAT in %, amount and price with VAT)
OTHER CONSIDERATIONS:
Show VAT &…51 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Add Elements on the reservation screen with dates
Hello,
I love using your system it's really simple and effective.Just one suggestion maybe: when we had elements on a reservation (breakfast, city tax, half board etc...) it would be nice to have an option to select the dates we want them to be charged. At the moment, it charges them automatically for the all stay and we have to cancel the lines we don't need one by one (for example for a customer that stays 5 nights but wants breakfast only one day).
Best regards.
Sylvestre
12 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Create a possibility to select a taxations on Service
Create a possibility to select
Rate - Default Rate tax rate
Product - Default Product tax rate
Deposit - Default deposit tax rate
CancellationFee - CNX fee tax rate
NoShowFee - No-Show fee tax rate
on the Service entity.Use a multi-value just like on Accounting setup of enterprise.
3 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Re-pricing items outside of EHW
We should have a unified solution for updating the cost of items that are outside of EHW or closed on a bill. For example in some Legal Environments, taxes are applied based on the length of reservation. Upon the change of length, taxes should be updated on all nights.
This should be somehow reflected in reports and values such as average night rate etc.1 voteHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Automated incidentals upon guests arrival
In the US, upon arrival the hotel puts hold (pre-authorizes) the guest card for certain amount/night (it's usually a flat rate). They keep the money on hold and when the guest exceeds their spending (restaurant, spa charges etc that they put on their room), the system should then pre-authorize additional amount. It's like credit the hotel holds for the spending of the guest during their stay.
In other PMS systems you can program the amount either per day (i.e. $50.00 per day on top of the room & tax) or per stay flat rate (i.e. $150.00 per stay). Then, as…
25 votesIdea is ready for the upvotes!
Please provide your feedback in the below comment section. How likely are you to benefit from this idea?
Looking forward!
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Split tax for one product in mews
Due to corona, German VAT for food was reduced from 19% to 7%. (There were other tax reductions already last year due to corona from 19-16% and mews handled everything fine).
Now the problem is that the product "breakfast" includes both food and drinks and therefore has to have 2 splits of tax.
I.e. if the total price is 15€, 10€ need to be taxed with 7% and 5€ with 19%. But in the mews products, I can only put one VAT Tax per procuct.
So some German Mews hotels add an extra product after every booking of breakfast manually…4 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Rounding Precision
Mews rounds per item at the end down to 0.00 (inconsistent) dropping the 3rd decimal.
Channel Manager rounds at the end down to 0.000
US Taxes the Total Price.Leaves $0.01 at times from 3rd party booking engine to the PMS.
Example:
Rate = 299.00
Tax @ 13.45% = 40.2155 (IBE 3rd parties round up/down)
Total = $339.22However, Mews drops the 3rd decimal in the tax and returns $40.21. Therefore, the Total in Mews is $339.21 versus the IBE by 3rd parties (iHotelier and SynXis) which round up/down at the 3rd decimal.
This results in some cases a $0.01…
6 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Kind regards,
The Mews Team
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VAT rates are not included in the rates/getall API call at the moment
The VAT rates applied cannot be extracted through the rates/getall API call or any other calls yet.
This is the "Tax Rate" field shown when you view a rate in the Mews website.
Due to various changes over the last year, this is crucial to have for reporting.
9 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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No city tax for children and free breakfast for children
Would be easier to just add breakfast and city tax in case it's necessary than having to counterbook it with every single reservation where children are involved.
4 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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keep old price button
When changing the number of people in a booking if you select KEEP OLD PRICE, the system will change the city tax and add the difference to the room price. Please change this so that the price of the room is not changed, the city tax has nothing to do with room night prices.
47 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Registration Card Report
There is a specific "Counter" in Mews for the registration cards, but there is no report we can get sorted by Registration Card Number.
In our case, we must register each guest (using a correlative registration number) at the time of check in.
One of the reasons is that the Authorities / Country Administration requires from the hotel, a city tax report that consists in a list of guests sorted by registration number, that includes personal information and details of the stay.
If we can get a list of invoices in Mews (using the Invoice Counter), why is it not…
5 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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"Exclude from offer"
Let's take for an example the hotel "Hôtel Golf Château de Chailly".
After calling the "rules/getAll" and "products/getAll" we see that the product "6c5ed799-2e8a-4a18-8325-ac7a0086a886" is applied for "ResourceCategoryType" equals to "Room" and "Suite". But it's not added to the price displayed on the booking engine, for example, for tarif "7c58c0e7-64f2-41d6-aaff-ac6f00c31da1" and room "7599d179-e235-4894-9310-ac6f00c320ff".You colleague explained us that this product is the city tax. And as this product has the option Exclude price from offer so only the price of the room will appear on the distributor.
But how can we know if the product has this option (Exclude from…
3 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Rate Rules setting, as Product Rules
Would be nice to have a Rate Rules settings (as also Product Rules) to be able to make more tailor made rates. At this moment we use the Rate Rules settings to setup rates, but this results in wrong city tax, because the Product Rules settings are not included in the (hard coded) city tax calculation.
3 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Make the bill clearer (Tax, VAT only, etc...)
Make the invoice clearer by not putting taxes etc. on each item/line but only at the bottom of the invoice.
Or if you need details in some countries, give us the possibility to choose the presentation style18 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Kind regards,
The Mews Team
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Have products included in rate visible during the reservation process in Commander
When making a new reservation in Commander, there is no way to see a breakdown of the product(s) included in the rate until after the reservation is confirmed.
This is even more confusing when the product price is added to the rate. For example if the rate is EUR 100 per night and a compulsory city tax of EUR 1 per night is automatically added, there is no way for me to see instantly why I selected a EUR 100 but the total value of the booking is EUR 101.3 votesHi Peggy,
Thank you for the clarification. We have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Different Tax: local vs foreign tourists
Some countries require to collect different tax based on the nationality of their guests. Local (national) tourists pay less taxes than foreign tourists.
Example of such country is Peru. Since Mews is live in Peru, this feature would be great to have.
2 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Automatically move city taxes to a paymaster or guest bill
Move all the city taxes of all customers to the paymaster bill in one go.
9 votes -
Hard coded city tax available over API
Hardcoded city tax should be visible over connector API
2 votesHello from the Mews product team.
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Build Resort Fee option or allow products to not display within Nightly Rate total on distributor
We use resort fees at our property and have product rules in place so they are automatically attached to rate groups however this is never displayed on the distributor. It only appears once the reservation has been booked and can seem to some guests as a 'surprise fee' if they do not read the fine print.
Would be best to have a resort fee option built or be able to include products on distributor without them being displayed as an addition to nightly rate but within the 'Fees and Taxes' section.
The option to include price in offer does not…
9 votesThis is in preparation in Guest team -
Statistics report in Finland
In Finland hotels must provide a monthly report on guest that have stayed at a property. The report can be created manually, however there is a possibility that the report can be created automatically.
You can review this information here:
http://www.stat.fi/meta/til/matk_en.htmlIf possible, please create an automated report.
3 votes
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