Automatic refunds according to cancelation policies
Enable the option of automatically refund a deposit when cancelation policies are fulfilled.
13
votes
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Jarrod Wimpee
commented
I second this, greatly. In addition, open bills should be settled upon cancellation if the guest has no additional stays on that bill. I cannot understate how critical it is to get cancellation alerts from Mews when bills are left open with a pending balance to be refunded, yet there are none. Having clients request their money back when you weren't alerted by your system is an embarrassment.