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Property Operations & PMS: Finance management

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Split charges on bill

It's quite common for guests to book accommodation together, meaning that when they're ready to pay, they would like to split charges evenly or with some other percentage. Currently this is not possible in Mews, but an additional feature could allow billing charges to be split according to guest preferences before payment.

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Marco Egstorf shared this idea  ·   ·  Report…  ·  Admin →
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  • NaN commented  ·   ·  Report

    Literally dealing with this issue right now with guests. We have suites and groups often that need to split bills equally for overnight stays

  • NaN commented  ·   ·  Report

    We only have complaints because everything is confusing and much more.

  • Rob Price commented  ·   ·  Report

    This is a feature that should become standard. Why it already isn't is quite confounding.

    In our old system, it was no problem to do so and I've had comments from guests that they often do it with other hotels (and other systems apparently.)

    This week we've had a very irate guest who needs a split bill for insurance reasons.

  • Martin Ollmann commented  ·   ·  Report

    We have lots of congresses and business events, where 2 colleagues are in one double room but need a separate bill with their share of 1/2 double room on it.
    Very important for us. It takes so much time if you have to manually do this on 50 rooms...
    If i wasn´t admin and couldn´t quickly set up a product for 1/2 night stay to add in the items tab for a bunch of rooms at once, i would be on it for ages doing it for every single room

  • j.haug commented  ·   ·  Report

    we also need this feature quite urgently

  • Heidi Miettinen commented  ·   ·  Report

    We really need the kiosk update to be on separate bill. If the company pays the room and the guest will upgrade - the room rate can not be higher than confirmed amount.

  • John Arne Mathiesen commented  ·   ·  Report

    This is very important for us and excpected of PMS systemes today. That you have the possibilities to spilt info several invoices.

  • Lisa Svensson commented  ·   ·  Report

    Hello, it is possible to first charge one amount and then another amount, but it will all be on one receipt. It would be good if you could split the amount and then move it to two separate bills! Now it is only possible with one bill which is a problem if each guest need their own receipt.

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