Automatically reassign room attribution when downgrading room category
When we downgrade a booking from a room of higher category to a room of lower category, the reservation stays in a high category room as if it was a reservation who was in the lower category then got upgraded. It then needs to be manually reassigned to the correct lower category.
Could you please change it so it automatically gets reassigned to a lower category room when we downgrade it ?
dbrac
shared this idea
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Joanna GRAND
commented
It's the same for the upgrade. For Example, if Booking.com accepts the upgrade for a client, it is not automatic in Mews, and we need to do it manually. Sometimes, we don't pay attention to the small cross that indicates the upgrade, and when we notice it, the new category is no longer available. This is a critical request.
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Leif Penning
commented
How is it possible to downgrade rooms like that? Surely the guests don’t like that so much?
I do not understand yet, how should this be nessesary or good. -
GUITTON
commented
Very important update