Package-led sales in BE
Many properties with accommodation packages (eg. spa, activities/tours etc) want the ability to first chose the package, prior to chose the room type as this could be an "early stage" upsell in the booking flow.
AdminJakob Wærn
(Admin, Mews Systems)
shared this idea
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Helene Larochelle
commented
Offering this type of user journey would be critical to achieving true human centered design for the booking engine.
Right now what's driving the user journey is what the system needs first (ie: the dates) not what the guest wants (sometimes that's a specific date, but not always). More and more guests, especially younger generations, are driven by the experience they are looking to book and are willing to be flexible on what date or even what room they want.
By allowing a non-linear path through the booking process (ability to start with a room or start with a package/rate) you allow guests to choose their priorities and therefore increase the likelihood that they will go through with a booking.
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Horeca Webservice
commented
Yes please! I have tried using a deeplink, but that doesn't work correctly.
So on the hotel website we have descriptions of each package and each of them has a [Book now] button. We want to open the booking engine with that package preselected. That page needs to have the package details and an availability calendar where the guest can enter their stay dates and select the room type they want (similar to what the Cubilis, Smarthotel, SiteMinder and Hoteliers booking engines do).
I added a related and more detailed request with booking flow suggestion here https://feedback.mews.com/forums/955601-mews-booking-engine/suggestions/47278931-allow-to-start-the-booking-process-with-room-type