Handle reservations from multiple bookable services via one kiosk
Today it is not possible to guide your guests to one kiosk if you use multiple bookable services. This makes it unable to do check-ins for for example day-uses from the same kiosk as normal bookings. Resorts with one arrival reception can't use 1 kiosk to handle multiple services on their Resort. There are multiple use cases where this could be used.
bjorn.lamberts
shared this idea
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Pascal Habermann
commented
We recognize that this is a significant issue that negatively impacts all properties offering additional services. It results in considerable manual work for our on-site teams, creates confusion for guests. Addressing this problem should be a priority to improve both the guest experience and staff workload.
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Paul Nartschik
commented
We recognize that this is a significant issue that affects all properties with additional services and creates extra manual work for our on-site colleagues.
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Myriam Appel
commented
It makes much more work for the employees and thus revenue is lost
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Ingo Berk
commented
Causes a lot of manual work and confusion among guests.
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Mirco Weber
commented
Causes for us a lot of manual work and confusion fopr the guests...
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Sebastian Baldauf
commented
We agree that this is an important issue which has a negative impact on all properties with additional service and causes manual work for our colleagues on site.