Define customer communication language
In many countries, there are multiple official languages, meaning that nationality cannot reliably be used to determine a guest's preferred language for communication. A field for default communication language could then be added to customer profile to ensure consistency in all correspondence and also to prevent guests from receiving messages that they don't understand.
Liesbeth Vanpeel
shared this idea
Hello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Amândio Vilela
commented
It is quite time unpractical to need to change language for invoice all the time.
Our property is in dutch but we have countless foreign costumers. Furthermore for obvious reasons we cannot provide an invoice to client in language he does not understand.
If all the client information is filled in including country of origin and native language.I believe it would be quite simple to fix this. -
[Deleted User]
commented
definitely applies for Belgium - strong need
I have been addressing this issue for years.
There is also no possibility to change language in the mews profile. -
Heiko Siebert
commented
definitely applies for Switzerland - strong need