POS: Bundle items should group identical products on kitchen tickets
Kitchen tickets should automatically group identical products even if they originate from bundles, so that identical items appear as “3 × Starter” instead of three separate lines.
The problem
We run a daily half-board menu in our hotel restaurant (as many other do too):
Starter
Soup
Main course (choice: Meat / Fish / Vegetarian)
Dessert
The logical setup in Mews POS is to create this as a product bundle with a choice for the main course.
However, when the same bundle is ordered multiple times (for example 3 menus with different main courses), the kitchen ticket does not group identical items from earlier courses.
Instead of:
Starter
3 × Starter
Soup
3 × Soup
The kitchen ticket shows:
Starter
1 × Starter
1 × Starter
1 × Starter
Soup
1 × Soup
1 × Soup
1 × Soup
This creates cluttered kitchen tickets and can easily confuse the kitchen during busy service.
Important detail
If the exact same products are added manually (without a bundle), Mews POS groups them correctly.
So the grouping logic already exists, but it does not apply to items coming from bundles.
Current workarounds tested
We tested multiple bundle setups:
• bundle with different main course products
• bundle with main course variables
• bundle with main course modifications
In all cases, starters and soups are still not grouped on the kitchen ticket.
The only way to achieve proper grouping is not using bundles and adding every course manually, which defeats the purpose of bundles and slows down service.
Why this matters
This setup is extremely common for:
• hotel half-board menus
• tasting menus
• event menus
• set menus with main course choice
Correct grouping would significantly improve kitchen readability and make bundles usable for these standard restaurant workflows.