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Restaurant Operations & POS

Are you inspired to further streamline your food and beverage operations? Use the Restaurant Operations and POS forum to share your ideas. Add your feedback to any of the categories:

  • Back office for inventory management and all POS reporting needs
  • Digital ordering for menu management, ordering, payment, tipping and all aspects of the dining experience
  • Something else? Use the Other category. Like all of the 'Other' categories, we'll extract ideas from here into new categories when we see a trend.

Restaurant Operations & POS

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88 results found

  1. 13 votes

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    0 comments  ·  Other  ·  Admin →
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  2. There are currently no Gift Card or Voucher system integrations with Mews POS. This is hurting us especially in the UK where such integrations are widely available from competitors and this lack of integration means that moving to Mews POS would take away their current ability to redeem credit balances in the POS. SmartGift is used by our customers and is already on the Marketplace for PMS. We should integrate this with POS also.

    12 votes

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    idea to upvote  ·  1 comment  ·  Other  ·  Admin →
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  3. For example, today the chef has prepared 10 beef tartares; once all 10 are sold, the waitstaff can no longer order them on the POS

    11 votes

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    1 comment  ·  Other  ·  Admin →
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  4. be able to add Tip via the Mews Terminal via Mews PMS

    10 votes

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    idea to upvote  ·  2 comments  ·  Other  ·  Admin →
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  5. For kitchen receipts to print added notes in red, so that they do not get missed. E.g. dietary requirements and allergies // Changes to dishes.

    8 votes

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    3 comments  ·  Other  ·  Admin →
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  6. We cannot ask the courses to follow with KDS. that would be great to have this feature

    8 votes

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    1 comment  ·  Other  ·  Admin →
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  7. A notification (physical receipt or digital notification) once order item is ready for pick up (from kitchen/bar) for service staff. Especially helpful in environments that have "runners" who only serve but do not take orders.

    7 votes

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    1 comment  ·  Other  ·  Admin →
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  8. It would be useful to be able to send POS charges to more than 1 property in the event that they share F&B outlets.

    7 votes

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    idea to upvote  ·  1 comment  ·  Other  ·  Admin →
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  9. Multi Property: Centrally manage items and menus.

    6 votes

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    0 comments  ·  Other  ·  Admin →
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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  10. Tasks

    It would be great to have the check-in and check-out dates in the "Reservation" part when you look at tasks together with the "Stay /Confirmation number/Room category/Room number"

    6 votes

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    2 comments  ·  Other  ·  Admin →
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  11. Add the possibility to choose a delivery slot on Digital Ordering, so that non-immediate deliveries can also be managed by Mews POS.
    Eg. A delivery for tomorrow evening, or for later the same day.

    6 votes

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  12. Make the Mews POS product available in Thailand

    5 votes

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    idea to upvote  ·  1 comment  ·  Other  ·  Admin →
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  13. This idea is specifically for the FSC market and a must have. It is asked in every POS demo.

    First, we would need a non-detailed ticket that simply states "1 meal", without any detail and without showing any tax differences.

    Then, customers in France very often ask to sum up the total of the ticket into "2 or + meals" (they just choose the nbre of meals they want on the ticket - which is very generic and does not show the detail of what has been ordered.
    Right now, there is no way to determine on 1 same ticket…

    5 votes

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  14. Having a different Logo depending on the Outlet on bills etc., because de Outlets heva different names and Logos

    5 votes

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  15. It would be nice if in Bizzon the individual articles were added together on the final invoice and not individually. With large groups, it makes the invoice very confusing.

    5 votes

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    1 comment  ·  Other  ·  Admin →
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  16. Make Mews POS Available in Canada

    Customer was looking for a system that provides in house POS

    5 votes

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    idea to upvote  ·  0 comments  ·  Other  ·  Admin →
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  17. Improving the connection between Mews POS and PMS to allow for F&B products such as breakfast, lunch, and dinner packages to be sent to POS. This will help improve efficiency so that the F&B team can create forecasts with information in one place.

    5 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  18. In certain hotels, predefined shift schedules are in place. During these shifts, the revenue recorded in the Mews POS system is expected to be allocated to a specific Revenue Center. Currently, staff members are required to manually assign each order to the appropriate Revenue Center. It would be highly beneficial to have a feature that automatically assigns the Revenue Center according to the time of day. For instance, all revenue generated between 06:00 and 11:00 hours could be automatically directed to the ‘Breakfast’ Revenue Center.

    4 votes

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  19. Lets say a group of guests orders a steak dish, fish dish, chicken dish and veg dish.

    They all cook at different times and temepratures.

    Administrators should be able to set a priority for each dish so that no matter which order the server enters the order ot the tablet, the POS back end interface then re sorts the items for the chef kitchen order ticket so that the longest cooking item goes to the top of the list.

    This will aid kitchen operations speed and efficiency.

    4 votes

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    1 comment  ·  Other  ·  Admin →
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  20. Having a specific menu for each outlet and being able to access the dedicated menu when selecting a specific outlet.

    4 votes

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