Skip to content

Restaurant Operations & POS

Are you inspired to further streamline your food and beverage operations? Use the Restaurant Operations and POS forum to share your ideas. Add your feedback to any of the categories:

  • Back office for inventory management and all POS reporting needs
  • Digital ordering for menu management, ordering, payment, tipping and all aspects of the dining experience
  • Something else? Use the Other category. Like all of the 'Other' categories, we'll extract ideas from here into new categories when we see a trend.

Restaurant Operations & POS

Categories

JUMP TO ANOTHER FORUM

117 results found

  1. For upcoming bookings in the POS, it would be really convenient if there was a date marked instead of just the time, name of the guest and cover.
    It gets utterly confusing when there are multiple seatings at the same table for following days, as all the booking will just line up. There is a higher risk of choosing the wrong guest when they are all just a mix-up, and it takes much longer time due to the need of cross checking bookings with the booking system.

    Alternatively, it should be possible to choose from the settings whether you would…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    idea to upvote  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. We want to fully implement self-service digital ordering, where guests order items for pickup at reception. However, the current setup requires staff to manually accept and print each order in the POS system.

    This manual step creates friction, slows service, and limits the potential of in-app ordering. To solve this, we propose adding an option to auto-confirm and auto-print digital orders directly to the kitchen or bar, just like in-person POS entries.

    This simple change would:

    • Streamline operations for staff
    • Improve the guest experience
    • Unlock significant sales potential for Mews POS clients

    Please consider making this a configurable feature. It…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Right now the reports that can be downloaded merge the same product, providing a cumulated sum of the quantities sold.
    It could be very helpful to see every product's transaction/sale so i can have a clear idea on how it periodically perform and what's the trend. Right now i cannot achieve this. I'd need to download a very granual report (daily, hourly) and do this for all the timeframe i'm interested in, which is unfeasible.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Allow owner of POS Merchant to configure the mapping between POS and PMS. Having to create support requests to change mapping every time you add new accounting categories, spot any mis-mapping or want to make some internal changes is not productive.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. We would like to see in POS if the guest has pre-authorized credit card on room - so the guest can set food & beverage on his room bill.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    idea to upvote  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Be able to create a discount with a limit per month or day (or other time lag). And autoreset the discount at the end of the time lag/month.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    idea to upvote  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Currently there is a field called "Auto printer mode" which allows to select the number of tickets to be printed for each order. But this field does not work for production printers, only for receipt and cash drawer printers) and the only solution is to attach a printer several times to an outlet if an order ticket should be printed several times. This means reentering the printer definition (IP address, model, etc.) several times, as there is no way to simply duplicate a printer with a button. Why not adding a field in the printer definition which specifies how many…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Currently there is a field "Business hours" in the Outlet definition. Why not enhancing this field to enter Outlet start and end times, and automatically open and close outlets depending on business hours.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    idea to upvote  ·  0 comments  ·  Back office  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. It would be useful to have some beforehand notice about when the system automatically updates. We can not have this happen during the lunch rush.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    idea to upvote  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Einen Rabatt auf ein einzelnes Produkt hinzuzufügen ist mit der Funktion "Rabatt" nicht möglich. Jedes Mal das Produkt zu bearbeiten um einen Rabatt hinzuzufügen ist sehr umständlich für unsere Servicemitarbeiter. Ich bitte daher um eine schnelle und eimfachere Handhabung für diesen Fall.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    idea to upvote  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Wanneer je op betalen klikt, is er nu maar 1 mews betaal terminal zichtbaar. Ik heb begrepen dat er nu geen functie is om er twee te selecteren in dit betaalscherm (naast cash, aanbieding verzenden, etc.) - dit lijkt een gemiste kans gezien vast meer bedrijven twee mews terminals gebruiken! ;)

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    idea to upvote  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. I would like to have the stay dates included to the product checklist. We're using the product checklist at the host desk in breakfast and we would like to see at first glance if it's guests' first time having breakfast or if they had breakfast before. We can then either explain the breakfast buffet set-up or 'welcome back the guest.

    7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    idea to upvote  ·  2 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Auf den Rechnungen von MEWS POS werden alle Produkte einzeln nach Bestellung aufgelistet. Es wäre schön und übersichtlicher für alle, wenn die Anzahl der Produkte zusammengefasst auf der Rechnung und auch in MEWS POS sind. Dies wäre übersichtlicher

    7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    idea to upvote  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. When you have a large group with multiple items, why don't the items merge but stay as individuals? This makes for a really long receipt and wastes paper.

    8 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    idea to upvote  ·  1 comment  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. When you void an item from the invoice it would save paper and space if it did not appear any more.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    idea to upvote  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. When taking in a new item in ie White wines-folder it would be good to automatically change the icon color for the same as the others.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    idea to upvote  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. When splitting the bill when paying it would be easier to if you could see the items instead of only money amounts and a black back ground.

    7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    idea to upvote  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. When splitting the bill from table layout it would be helpful to have multiple splittings at the same time. You could split a bottle of wine between 2-5 persons at once.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    idea to upvote  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. When taking product report at the end of day it would be easier if you could set a default for items that need to be inventoried daily ie beers, alcohol and soft drinks. So you don't for example miss one and have to do it again.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    idea to upvote  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. hello together,

    we would love to welcome our loyalty member in a special way to our breakfast.

    As we are using the product list to check who has breakfast included, we would love to be able to add the colum “loyalty program” and/or “guest notes” to the checklist.

    I believe that this is an awesome step into the loyalty topic which MEWS is focussing more now as per the MEWS roadmap (2weeks ago).

    As well other PMS system do not have this feature I believe.

    11 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    idea to upvote  ·  1 comment  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
← Previous 1 3 4 5 6
  • Don't see your idea?