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Restaurant Operations & POS

Are you inspired to further streamline your food and beverage operations? Use the Restaurant Operations and POS forum to share your ideas. Add your feedback to any of the categories:

  • Back office for inventory management and all POS reporting needs
  • Digital ordering for menu management, ordering, payment, tipping and all aspects of the dining experience
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Restaurant Operations & POS

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122 results found

  1. In the app, when doing a room charge, the operator does not know who's the onwer of the room.
    We would need an icon or something to show who's the owner of that room.
    In case i push the room charge to another person of the room, in the PMS another bill is created, leading to manual merge operation in case (most cases) one person pays the bill for the whole room.

    1 vote

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  2. Hello,
    at the moment the web dashboard allows you to set more than one fiscal printer, but at the end when you try to print the invoice the system returns an error. More than one fiscal printer per outlet seems not possible.
    For very wide outlets we would need to set more than one fiscal printer.
    Thanks
    Mattia

    1 vote

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  3. Products should be able to be snoozed from the POS to avoid confusion for the users, not only from the online ordering.

    1 vote

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  4. Paramétrer les horaires des tranches horaires en fonction des heures de commandes et non de règlements

    1 vote

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  5. When sending an invoice digital (via Email) to the guest, the header color is fixed purple.
    It would be nice to change the color into the company CI.
    And it would be even nicer to set it per Outlet.

    Like as well the following idea to complete the picture:

    https://feedback.mews.com/forums/950776-restaurant-operations-pos/suggestions/48087554-having-a-different-logo-depending-on-the-outlet

    1 vote

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  6. Es sollte möglich sein den Kassenbestand in MEWS POS bei Geldentnahme zu mit einer Ausgabe zu buchen.
    Oder der Kassenbestand sollte an eine Kasse an das PMS gesendet werden können.

    2 votes

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  7. Often, guests want to take a short break until the next course. It would be fantastic if we could still call up the next course in the POS, but then choose that the kitchen printer prints it just X minutes later.

    1 vote

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  8. When a restaurant client requests for the bill, it is not possible to get a pro forma invoice; only the order summary is available to be printed for the client.

    It is also not possible to group items or remove the 'Platos' either on the order summary. This is not ideal at all since it is confusing for the customers to review their bills. It also makes that, many times, printed tickets are absurdly long.

    3 votes

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  9. Les paiements en espèces dans MEWS POS doivent pouvoir impacter (si le choix est fait) la caisse de MEWS PMS. Ainsi, pour les établissements avec une seule caisse physique, tous les paiements MEWS PMS et POS arrivent au même endroit et permettent un contrôle de caisse facilité. Chaque jour, je suis obligé de créer un ajustement dans la caisse PMS du montant encaissé sur MEWS POS afin d'avoir une caisse correcte.

    3 votes

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  10. Aktuell wird der Preis nicht auf dem regulären Bon angezeigt, diese Funktion hätten wir gerne.

    1 vote

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  11. Add deliveries to inventory with qr code scanner. Would make adding inventory easier if you could add products from delivery papers to system via qr scanner.

    1 vote

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  12. It should be possible to deactivate the "Next Course" receipt for certain product categories (e.g. Beverages) in order to avoid that a call-off receipt for beverages is always created if they may have been assigned to a wrong course.

    2 votes

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  13. Currently, there is no way to find issued and sent pro forma invoices. However, it would be useful if they were included, for example, with the invoices (with a filter option).

    3 votes

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  14. Hello MEWS POS Team,

    while using the audit log, we noticed that table transfers (moving an order from one table to another) are not clearly identifiable or labeled.

    For better traceability, it would be very helpful if the audit log clearly documented:

    Who performed the table transfer

    From which table the order was moved

    To which table the order was transferred

    Timestamp of the action

    A clear label or code for the event

    At the moment, the existing codes in the audit log are not self-explanatory. We kindly ask for a clear identification and documentation of table transfers in the…

    1 vote

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  15. When you view the details of a sellable product and open the inventory journal, you will see a list of transactions with warehouse inputs and outputs. Unfortunately the balance resulting from each input or output does not appear. It would be very helpful if a column named "balance" was added to the inventory journal.

    1 vote

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  16. Außerdem ist der Küchen-Bon viel zu groß und das Wort zum Mittnehmen an falscher stelle. Jeder Koch guckt Automatisch auf die Gerichte. Es wäre sinnvoller das als letztes auf den Bon oder noch besser direkt vor der Speisenauflistung stehen.

    Uns ist auch aufgefallen, wenn wir die Schriftgröße auf den Handys ändern wird der Küchenbon auch größer. Was sooo schon viel zu groß ist. Auf den Thermodrucker im Service bleibt dieser jedoch gleich.
    Vielleicht findet man hier eine Einstellungsmöglichkeit was überhaupt auf den Bon soll.

    3 votes

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  17. Il serait bien de proposer la personnalisation de la liste des famille de produit afin de pouvoir suivre le chiffre d'affaire indépendamment des catégories de produits

    2 votes

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  18. We would appreciate being able to export sales data that includes modifiers. Currently the data is there as I can see it when opening a single invoice record, but there is no way to pull it out en masse and statistically analyze it. Just a column in the csv export would be sufficient.

    2 votes

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  19. Trotz QR-Code pro Tisch werden digitale Bestellungen nicht dem offenen Tischbon im POS zugeordnet. Der Gast muss Service- und Digitalbestellungen separat zahlen, was die Abrechnung unnötig verkompliziert und Zeit kostet.

    Wunsch: Automatische oder manuelle Zusammenführung beider Vorgänge zu einer Rechnung pro Tisch.

    QR-Code Cannot merge with existing table bill

    Despite using one QR code per table, digital orders are not linked to the open table bill in the POS. Guests have to pay digital and service orders separately, which complicates the checkout and wastes time.

    Request: Automatic or manual merging of all orders into one single bill per table.

    1 vote

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  20. Aktuell gibt es ja bereits die Modifikatoren Funktion. Diese muss allerdings immer verpflichtend aus- oder abgewählt werden. Wenn z.B. Ernährungswünsche wie "Glutenfrei" oder "Laktosefrei" gewünscht sind ist ein Modifikator nicht sinnvoll. Hiefür wären eine Art vorgefertigte "Hinweis-Vorschläge" hilfreich, um diese häufig auftretenden Hinweise nicht immer über die Tastatur eintippen zu müssen.

    2 votes

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