Include Mews ID Scanner in Navigator
Allow clients to scan their ID or Passport from Mews Navigator to make the Online Check-In experience even better.
Samantha De Castro commented
What kind of device do we need to add/scan the ID of our customers in Mews?
Is this possible?
Where to buy the device?
Properties cannot scan/upload guest IDs during online check-in, or on the kiosk or in the system itself if the ID/Driver's License is issued in the US or Canada.
Mews does not support the format of IDs/Driver's Licenses in North America.
This is an extremely important feature as this is industry standard to check guest ID in North America to prevent fraud, and it would increase the value of Mews in NA Market.
Jason Kennemer commented
We are a contactless hotel by design. It would be great to have an intuitive UX for sending guest IDs to help prevent fraud and protect the property from damages and liability w/o having to track down the guest or use a kiosk.
Enable scanning of guest IDs/passports/credit card to prevent fraud. In order to prevent guests from creating reservations with fraudulent data with incorrect names and with stolen credit card for example.
Isn’t this feature alright there ?
Could it be possible to integrate the scan of the guest's ID when he's doing his online check in ?
Thanks from the LMA