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Property Operations & PMS

Property Operations and PMS: this is the forum for posting your ideas and comments on all aspects of hotel operations, from reservations to events to metrics and reports. You'll find a category here for each of the major topics in property management, and if you can't find the right category, please search or post to the Other category. Where we can, we'll move ideas around to group them as intuitively as possible for the product managers working on the PMS.

Please keep in mind that there is a separate forum for topics specific to the operations of hotel chains and groups. Go to the Multi-property management forum for anything about portfolio management or rate, product, package and restriction functionality across multiple properties.

Property Operations & PMS

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2194 results found

  1. 6 votes

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  2. 6 votes

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  3. 6 votes

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  4. 6 votes

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  5. The Mews guests in house report is an extremely useful tool to check all customer data for guests that are currently in house. This snapshot of customer data can help managers quickly gather important details, although some additional fields could be helpful for guest analysis as well. For example, customer classifications and customer nationality details could both provide further valuable insight for quick data analysis of customers.

    33 votes

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  6. Optional without CC until 6pm, then canceled automatically and CC required if you'd like to rebook

    6 votes

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  7. 6 votes

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  8. 6 votes

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  9. 6 votes

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  10. 6 votes

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  11. 6 votes

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    0 comments  ·  Other  ·  Admin →
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  12. 6 votes

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    0 comments  ·  Other  ·  Admin →
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  13. Right now in Rate Management screen, properties are able to see Occupancy in percentage. By implementing this idea, the number of available spaces will be displayed on the same screen.

    31 votes

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  14. In addition to fixed price adjustment, many properties would prefer to use a relative adjustment field, which would be used to adjust prices based on extra or empty beds. This setting could allow revenue managers more flexibility as they decide on pricing for each space or space category, particularly in case the number of guests does not exactly match the number of beds in the chosen space type.

    31 votes

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  15. 5 votes

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  16. 5 votes

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    0 comments  ·  Other  ·  Admin →
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  17. 5 votes

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    0 comments  ·  Other  ·  Admin →
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  18. 5 votes

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    0 comments  ·  Other  ·  Admin →
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  19. 5 votes

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    0 comments  ·  Other  ·  Admin →
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  20. Reservation Overview: possibility to export as a report.Currently, you can access the same data by setting up a scheduled export of the Reservation report with e.g. the Arrivals or Departures for that day. But having the possibility to set up a pusher immediately in the Reservation Overview, giving you all tabs in an Excel file would be perfect.

    5 votes

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