79 results found
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Audit Logs: Reinforce and Increase Admin Access
IT and Property Admins are requesting a more robust platform for their permissions where they can manage login audits (for example) for the properties they are running so they can react more urgently and proactively when necessary without needing to involve the Support team as the first plan of action(especially in time-sensitive cases).
2 votes -
Turn off the "New device sign in" emails.
Turn off the "New device sign in" emails.
They do not work and causes about 20-30 tickets to our support each day.
Some users get these emails several times a day.
It's a nuisance.1 vote -
Split create and manage customer and company profiles permissions
To ensure some employees can not create or edit company details as we do this on management level only, due to credit checks prior to invoicing.
1 vote -
Restriction/permission for deleting products from a reservation or guest bill
Restrict some users from being able to delete products within the reservation or billing. Either an approval code from a manager could be entered to allow them to delete it, or the manager themselves who has the permission deletes the product themselves
5 votes -
Protect property financial information by restricting low level users payment or reservation reports
It would be nice to be able to put a limit on how far back users can make reports. For example; with the current payment report a low level user can see all payments and revenue years back. This doesn't make sense to me at all.
1 vote -
Automation of Passport Field in Invoices
In Spain, where I reside, it is mandatory by law for an invoice to include a passport or ID to be valid. Currently, when a customer enters their passport information into the reservation system, it does not automatically populate on the invoice. This requires manual entry for each reservation, which is time-consuming and prone to errors with all the companies that at least work in Spain.
Suggested Solution:
It would be very helpful to have an automatic transfer of the passport information from the reservation system to the invoice field.
Benefits:
…Improved Efficiency: Reduces manual work and saves time for2 votes -
Employee restrictions on bookable services
An employee can only see one bookable service, but not the other. This is useful when there is a management company with lots of different clients/bookable services and everyone has only access to their own bookable service.
1 vote -
Allow full user profile edit for admins
Allow the full user edit screen for admins when editing another user like when your editing your own profile / account.
We add the users to mews and would include 2FA and profile picture so new users have a fully set up account. Right now these options are not available for admins (we have a specific hardware for 2FA and dont want employees to use their private mobile phones for 2FA for security reasons).
Also it would be great to have an option to specify what users can change by itself similar to the enforce 2FA. Good behaviour would be…
4 votes -
View only permissions
A user profile with view-only permissions, where the user can access all information related to reservations but cannot edit it.
1 vote -
Limit the possibility to merge customers.
Our organisation has a lot of problems with incorrectly merged customers, which can become a sensitive GDPR issue.
We would like the function to be locked behind a certain permission that can be assigned to users.
That way the permission can be assigned to managers only.1 vote -
device authentication feature email to both user ánd mews champion
the news device authentication feature email informing a user of a new login is a nice addon, however a copy to the property admin even better; as the property admin can easily filter any particulars as to whom and when, as well as the location.
as the location is usally (close) to the actual physical address of a hotel, there are numerous questions when it is not 100%, and the champion can then tacle this issue first hand
1 vote -
I have been attempting to limit the access front of office employees have to financial data or payment information which is both sensitive t
I have been attempting to limit the access front of office employees have to financial data or payment information which is both sensitive to the business and confidential. MEWS have informed me there is no way in preventing any employee who has access to changing housekeeping status to also view the financials of the business.
Please could I have some help or if anyone else is finding this as an issue. While creating different roles and users I tested this ability to view all financial information. Therefore, any user with housekeeping privilages can view any information within ‘Finance’ on the…
5 votes -
Track Employee Login Activity
Allow Admins to track Employee Login + Signout Activities (not only date and time) but also indicate an origin for the login.
1 vote -
Add ability to manager employee supervisor in MMP
Add ability to manager employee supervisor in MMP. This would be helpful for the new Mews University reporting, etc. currently it seems we still have to manage the supervisor settings at the property level. this makes it harder for managing corporate or multi property staff.
2 votes -
Multiple Departments per User
On my team, we have a lot of people that "wear many hats" As an example, we have 6 people on the guest services team. 2 of those 6 are concierge as well and will be the ones assigned to follow up with a guest when they request recommendations.
Instead of assigning a task generally to the whole Guest Services team and wait for these two specific people to address the task, I would like to be able to assign people multiple roles so that those two people can be Guest Services and Concierge. This is just an example, at…
3 votes -
We have collaborators who have left the company, and we haven't been able to revoke their permissions. As a policy, we don't delete user acc
We have collaborators who have left the company, and we haven't been able to revoke their permissions. As a policy, we don't delete user accounts but rather remove their permissions. However, we've encountered cases where we can't do this because they have scheduled automatic reports, and as administrators, we can't view or remove them.
1 vote -
Specifieke wensen bij gastnaam of bedrijf overnemen bij volgende reservering
Bij het aanmaken van een nieuwe gast of bedrijf het kunnen plaatsen van afspraken of specifieke wensen van een gast.
Bij het aanmaken van een nieuwe reservering dat deze gegevens dan worden overgenomen. Automatisch in het veld van eigenschappen worden vermeld.
Denk aan - gastvoorkeur op eerste etage, kamer met bad1 vote -
Permission for ability to close a bill at any time
to give the right to close a bill at any time only to a specific person not the whole organisation
1 vote -
Custom Links at Dashboard
It would be great if you can put your custom links as shortcuts at dashboard
2 votes -
Restrict access to specific rates
Add a feature where specific rates (e.g heavily discounted private rates) can not be viewed by all users and instead only be booked by certain higher management.
5 votes
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