105 results found
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Allow for multiple versions of the same parent space/room linked with different combinations of child rooms.
Allow for multiple versions of the same parent space/room linked with different combinations of child rooms.
For example, create Villa 1 with (101 as the parent) and 102, 103 and 104 as the children, but we also want to create Villa 1 connector (with 101 as the parent and only 102 as the connecting suite).
13 votes -
Transfer Space Categories to Different Service
Currently, Mews does not allow users to transfer space categories to different bookable services; instead, users have to be manually recreated in the new service. It would be beneficial and useful if we could create a transfer process (Rates, Products included)
1. Operational Efficiency
- Eliminates the need for manual recreation of space categories, rates, and products, saving significant time for property managers.
- Reduces human error during manual setup, ensuring consistency across services.
2. Scalability and Flexibility
- Makes it easier for hotels to reorganize or expand services (e.g., moving rooms from “Accommodation” to “Event Spaces”) without disrupting existing configurations.
- Supports multi-service…
3 votes -
Space features when hoverin over the room number on the timeline
Add the option so insert space features when overing over a specific room number on the timeline so you can get a quick look.
1 vote -
Add Studios in the general settings drop down
The option for studios should be added in the general settings drop down so it can be reflected on the booking engine.
0 votes -
Increase the Space Category Quota
Right now the maximum people any space category can accomodate in Mews is 100 p. when you do the space category set up. Our restaurant can accomodate almost 300p.
It would be great if the maximum could me increased for the bigger venues such as restaurant and meeting room
1 vote -
Spaces must not be hard deleted
I don't like the fact that when I delete a Space, it gets completely deleted. Reservations show "Unassigned" for "Assigned Space", and it can be no longer retrieved via the API.
This basically breaks the referential integrity of the data, which is a rather serious issue. Such deletions should only be done as a soft delete - ie. the Space should be marked as deleted, and deletion date captured. It must no longer be assignable, but it should stay there so past reservations can still reference it.
We have buildings where we add / remove spaces from time to time,…
2 votes -
"Catégorie d'espace"
Nous sommes une pourvoirie et nos locations sont pour des chalets, des terrains de camping, des tentes prêt-à-camper et des embarcations nautiques. Le problème est qu'il n'y a pas de "catégorie d'espace" pour les embarcations nautiques, il y en a une seulement pour les vélo. Même chose pour nos chalets ou il n'y a pas ce choix.
Plusieurs clients nous contactent pour s'assurer que se sont bien des chaloupe à moteur que nous louons et non des vélos.
Même chose pour nos chalets ou nos clients pensent que nos chalets sont loués à la chambre et non pour l'ensemble de…2 votes -
Move a guest from a higher category to a lower category in the planning view
Currently, it is not possible to move a guest from a higher category to a lower category in the planning view. This restriction is particularly problematic when working with groups for whom the room type is irrelevant. Each time, you have to go to the reservation in question to make the change. This is a waste of time for us.
This restriction would be implemented to avoid making mistakes. But why not simply display a warning message, but still leave this option open?
5 votes -
To receive unassigned space notification
It will be very helpful if we can receive an automatic notification when a reservation is not assigned to any space and requires the front desk agent to tetris reservations to fit in the spaces.
4 votes -
Space 'Directions' field should display the Character limit
Currently, there is a hidden character limit for the Directions field in the configuration page of a space. When exceeding the limit, there is no warning & after saving the field resets to empty. Displaying the character limit will help stay within the boundaries and save time re-entering the directions to the Space.
1 vote -
Feature Request: Out of Service Function with Timeline Visibility
I’d like the Out of Service function to work more like the Out of Order function, with the ability to set a start and stop date/time. The room should remain bookable, but it would be really helpful if the reason and timeframe were displayed more visibly on the timeline screen.
This would be a game changer for our maintenance team’s ability to communicate with the front desk. Sometimes they’re working in a room that we still want to keep sellable, and having a clear, visible note on the timeline would make it much easier to seamlessly share that information between…
1 vote -
Not be able to check in to a dirty room
We are struggling with late check in after the front desk staff has gone home.
for example, a person books 21:00 arrives 23:00 but the front desk went home 20:00.
The guest got assigned to a dirty room and the kiosk lets the person check in.
Would like MEWS to assign the guest to inspected rooms first. And stop the guest to check in to a dirty room.3 votes -
Deactivate space category
Allow user the ability to deactivate space category when needed
2 votes -
Estado de los Espacios
Sería muy útil poder generar un informe de "Estado de los Espacios" que ofrezca las siguientes opciones:
- Poder imprimirlo en horizontal (el .pdf se genera automáticamente en vertical y eso comprime la información y dificulta su lectura para el servicio de limpieza)
- Poder ocultar nombres de la reserva/huéspedes (por privacidad/protección de datos)
- Que aparezca algún gráfico que permita leer más fácil si hay una salida/entrada, bloqueo, libre, sucia, LCO, etc.
- Que se pueda ver la fecha de entrada/salida, duración de la estancia y cuántos días le quedan.
Para nuestro trabajo diario es imprescindible, sin embargo, debido a que el informe…
1 vote -
Separate Buildings
It would be great if Mews had an option to separate buildings - I have several properties I have worked with that have multiple buildings (i.e. a barn, a house, an extension or two tower blocks all selling under one brand), and in some cases multiple financiers who need statistics on each building or multiple buildings with different aspects of accommodation splits etc, but setting this up for accounting is really difficult. MEWS already has a building number field in the settings for spaces; it would be great if we could just filter accounting reports based on the Building Number…
3 votes -
Room plan
What about a room plan where we can see a map of the rooms by floors (filter), and know exactly where they are located. It would be really helpful at the time of assigning rooms or help guests with their wishes about "room facing the backyard instead of the road" and long etc. This map could show in which status is the room so we could see if the room is inspected or not, occupied or not, etc. Could this may be a future feature for Mews?
Thank you for reading this suggestion!4 votes -
Internal Use multi choice
If you want to block a room for internal use you have to this one by one. a multi choice would be helpfull
4 votes -
Prevent stayovers when in conflict with house use
House use
We had a "house use" block beginning held after our departure time and before our daily arrival time to perform some essential maintenance. Since then, we have managed to receive a booking the day prior and allows a stayover to the day that we had blocked for 4 hours! We had the house use in place so that we could still receive bookings departing and/or arriving that day but wanted to avoid stayovers. Mews have informed me "the house use is outside of the occupancy times and therefore it is not taken into account."
My request is:
If…1 vote -
Room Availability Display During Peak Season
Dear all,
We are currently in Peak Season, and the hotel is fully booked on certain dates. However, we have noticed an issue where, despite some room categories being overbooked, the hotel remains open for new reservations. This situation should ideally not occur, or there should be an alert indicating that the hotel is fully booked, requiring validation for any overbooking.
For example:
The hotel has 15 rooms in total, divided into 3 categories (Classic, Superior, and Sea View, with 5 rooms each).
For the night of December 31st, the hotel is FULL (15 rooms sold), but there is an…3 votes -
Restriction Edit always back to today while editing
While Editing Restrictions in calender mode or in List mode the view goes after saving always back to today and not to the preselected date period.
2 votes
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