Please can we have a better colour key & symbols for reservations
Colours and symbols are visually very helpful in busy environments. They can instantly convey information that, otherwise can be very time consuming to find for each booking. Introducing colour indications would transform the timeline to a really useful tool, providing immediate, high-impact insights for the front office and reservations teams.
EG:
• Payment Status (e.g., prepaid, pending, partially paid, failed)
• Booking Source (direct, OTA, agency, corporate) OR at least have symbols on OTA or agent bookings
• Group bookings
• Rate Type / Package (standard, non-refundable, special offer)
This would significantly speed up decision-making during busy shifts, reducing the need to open reservations one by one, and enhance the usability of the timeline to its best
Abby Bagnall
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