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'Add automatic bill close option at the time the bill is charged or settled.' has been merged into this idea

Property Operations & PMS: Finance management

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Automatically close bills once balanced to allow pushing to integrated accounting software

It would be useful if Mews could automatically close a bill once it is balanced. This would mean the bill is pushed to integrated accounting software (e.g. Xero) at the time of payment being received, so that accounts can be easily reconciled. Currently, a booking could be made in Mews for several months in the future and payment taken at the time of booking, however the bill will not be closed and then pushed to the integrated accounting software until they check out (or it is done manually). This means accounts cannot be easily reconciled without extra work.

It would be great if Mews could close the bill (say, when the exact amount outstanding is received), then open a new bill for any additional items that might be added during / before the stay.

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Sami Al Haboubi shared this idea  ·   ·  Report…  ·  Admin →
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idea to upvote  ·  mathias.coudert responded  · 

Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

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  • Fabio Cristiano Furio Sestilli commented  ·   ·  Report

    Good morning, I would like to add to what Sami Al Haboubi suggested that the invoice should also be generated automatically and sent in copy to the guest.

  • Morgan Manager commented  ·   ·  Report

    We currently have the ability to auto close bills at checkout. Can we please have the ability to auto close bills during the guest confirmation process, as long as the balance is $0? We use Enzo connect for the guest journey and this feature would allow their systems to work properly.

  • Paulo Almeida commented  ·   ·  Report

    Hi,
    we have the same problem.
    We have online reservations with 100% prepayment and we need to have "a human" closing all these bills.
    In times of automation, this doesn't make sense.

  • Thomas McDonald commented  ·   ·  Report

    Similarly when payments are automated through Mews, these go into the 'unpaid' section of the guest's bill. This means that when you try to check the guest out, the bill won't automatically balance as the payment is not in the 'open bill' section. Automating payments should reduce employee workload, not increase it.