Skip to content
← Guest Experience

What is the problem you're trying to solve?

'remind user to send confirmation upon reservation modification' has been merged into this idea

Guest Experience: Communications

Categories

Update confirmation email preview for guests when modifications are made

After sending the confirmation email to the guest, if any modification are done afterward, the guest do not see them on their preview. Unfortunatelly the system does not update accordingly, we always need to send a new confirmation email. It would be really nice if all the time when we make a modification or add an item, the guests can see it as well on their preview. So we would not need to send a new confirmation email always.

4 votes

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close

We’ll send you updates on this idea

Sacha Martinez shared this idea  ·   ·  Report…  ·  Admin →
How important is this to you?

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close
Submitting...
An error occurred while saving the comment
  • Jean-Philipp SPIESS commented  ·   ·  Report

    when a reservation is manually modified in mews operations no new confirmation is set to the guest automatically. It would be a nice feature to remind the user that a new confirmation should be sent out after a modification has been done. Then, upon user confirmation, a new reservation confirmation should be sent via email.
    However, no confirmation should be sent automatically, especially not for channel manager modification, only after user confirms it.