Link available card to manually created reservations
When you have regular or returing guests it is very unconvenient and unwelcoming that the automatic settlement failure emails are automattically send to the guest, even if the card is on file. Guests do not want to endlesy update theire details again and again and again as they are expecting that after a couple of stays everything is fine for them.
Solution: allow the Mews Merchant to charge the card linked to the guest and not linked to the reservation.
Front Office
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Madelaine McKinnon
commented
This is a great idea
It will also stop endless tasks being created when reservations created within Commander are failing the automatic settlement processWe're wasting a lot of time going into these tasks and charging the reservations manually when a card number has already been taken
Guests are frustrated with having to add an extra step to their process (giving a card number when they've already either given one to us, or have booked before)