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Send invoice directly to company profile

Our invoices need to be emailed directly to companies (i.e. Travel Agents or Businesses) directly. Currently you can only email to Customer Profiles, yet all the contact information for companies are stored in the Company profile. We move chargeback items to a Company Bill, so it seems illogical to then not be able to email the invoice directly to that company?

We waste so much valuable time saving the PDF down and manually sending the invoice through Gmail. There is a lot of room for human error here, where invoices don't ever get sent out.

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Alexandra MacGibbon shared this idea  ·   ·  Report…  ·  Admin →

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  • Uffe Hjaltelin Bressing commented  ·   ·  Report

    It would be nice to not have to change the email on the guest (or move it to another guest to move back again) in order to send a guest bill somewhere else.

  • Stan Heijsters commented  ·   ·  Report

    This should help us, sending invoices faster to companies.

  • Frank Blattl commented  ·   ·  Report

    Actually it is only possible to send an invoice directly to the guest but not to booker. If you have to send the invoice to the booker, you have to print the invoice as pdf, download and than attach to an email. That´s very complicated. But only one example that Mews is not very user friendly for business hotels with many corporate guests, where the booker is not the guest. Mews is improving, but there is still a lot to do.
    Thanks in advance for hearing the voice of business hotel :)

  • pia commented  ·   ·  Report

    This would really help uy at our hotell since we have many companies that have more then one guest staying with us and as it is now we need to change the emailadress on every single profile and then delete it so we can manage to send the next one.
    We would also prefer if its possible to choose language to send the invoice in.
    As it is now it send the invoice (sometimes) in the first profiles language that was attached to the company. Which can be a problem if lets say the guest is Italian and the company Swedish, then they get a Italian invoice.

  • Johnny Chen commented  ·   ·  Report

    Have an E-mail field in the company profile when you issue an invoice or if you move the bill to a company it will automatically send it to the correct department.

    implement an option to choose the email from the company, the customer or both.

  • Alexandra MacGibbon commented  ·   ·  Report

    We currently have to print our invoices to PDF, and attach them to an email using Gmail. This is because majority of our bookings are charged back to agents or companies, not the guest.

    The Front Desk team then create a note in MEWs to note the date and email address the invoice was sent to, to help us capture any missing payments because invoices weren't emailed.

    Last month our 'Bills & Invoices' report shows 1734 invoices sent by email to collect payment. This is incredibly important to us!

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