254 results found
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Availability Blocks - rolling release
add rolling releases to availability blocks so FIT allotments can be managed, e.g. 7 days prior to arrival.
27 votesGood afternoon,
We would like to inform you that allotments are not officially live in Mews. Thank you to all those that have shared their feedback with us. We look forward to your continued feedback and collaboration.You can learn more about this feature on our release notes page:
https://releases.mews.com/en/introducing-rolling-release-dates-to-unlock-allotments-for-availability-blocks
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Assign employee to a floor
Would be much easier to assign floors to every housekeeper instead of spaces. They already work everyday by floor so would help them to keep the same organization that we have today. Also regarding the assignments would it be nice if they can see them on the Commander app. That will void printing reports everyday. The supervisor can assign a floor and the housekeeper can be able to see that on the app in order to know what need to be done during their shift.
26 votesHello Mewsers!
Thank you for your feedback and comments. We are happy to inform you that we have now released a new space assignment form, the new form will allow you to assign employees to a floor as requested
Visit our release notes page to learn more about this awesome new update.
Kind regards,
Mews Product team -
Day Use reservation
Ability to create day-use reservations from reservations screen. Currently, we have to create a 1-day reservation and then edit arrival times for day use.
26 votesHello dear Mews user,
We are happy to announce that Day use functionality in Mews has been released.
Day uses for bookable services bring increased flexibility.
Now it’s possible to set up bookable services in Mews for day use, allowing guests to reserve and use spaces at your property for a limited time period during a single day.
Day uses are a great way to expand the range of services you offer, attract new guest segments, and increase your revenue and occupancy rates. You can offer luxurious “daycations” to locals, cater to travelers looking for a few hours’ rest during layovers, or host professionals in need of temporary workspaces or meeting rooms.
Check link below to learn more about the basics of day use bookable services, then get started by following our guide on how to set up your own.
https://help.mews.com/en/articles/5331830-bookable-services-for-day-use
https://help.mews.com/en/articles/5331948-create-a-day-use-bookable-service
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26 votes
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Origin for Walk in
Due to the actual situation we have a high interest in walk in numbers. At the moment there is possibility to get a walk in figure. It can be only assumed reservations for the same day are walk ins, but its not clear at all. Therefore we request a walk in origin code which can be much better tracked.
25 votesHello from the Mews product team. Thank you for your suggestion. You are already able to select ‘In person’ from the origin dropdown to collect this information and report on it.
Remember, keep up to date with our releases by checking out our release notes – https://www.mews.li/app/release-notes and come and visit our monthly webinars!
The next webinar is on April 1 – https://www.mews.com/en/resources/webinars/product-webinar-april-2021
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zoom out timeline
We get a lot of overbookings which are not really overbookings we just need to move rooms around to do it.
Currently mews does not allow us to zoom out the timeline far enough to be able to do this. We have many bookings for more than 2 weeks so we cannot see the begginning and end of the booking on the timeline. This means it is impossible to move bookings around on the timeline to be able to fit in the 'overbookings'. this is going to be a huge issue for us if not fixed as we have this…25 votesHello, the monthly view is available in Mews and allows you to display bookings longer than 2 weeks. The moving functionality is currently not supported, but we will consider it in the next iteration.
More details about how to switch between different views on the timeline can be found here: https://help.mews.com/s/article/timeline?language=en_US
Kind regards,
Martin Kucera
Product manager
Mews
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Bed type differentiation
Spaces can vary based on the type of beds that they are furnished with, which is often important for housekeeping to know. Adding support for different bed types and arrangements could help clarify assignments for your housekeeping staff and minimize confusion for guests.
Support different bed types i.e. Twin, Double etc
25 votesHello from the Mews product team.
We are so pleased to let you know that your feature request has been released.
You can set up the bed type definition on the space category level in the Mews web application. Open settings > services > space categories > select Space classification and add you preferred bed definition for example "Standard twin".
Thank you again for sharing your idea!
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Smart Simple Detail screen
The timeline simple detail is a great snapshot of reservation data, especially if you just need a brief overview to check something. However, this simple detail could be expanded to include some other important details or functionality, such as a summary for group bookings or a quick-edit feature to make changes or add notes.
25 votesHello from the Mews product team.
We are so pleased to let you know that your feature request has been released. The new smart simple detail has a wealth of information and can be accessed from the Timeline, Reservation overview and Customer dashboard.
In addition to the above, it is also possible to check reservations in and out from the smart detail.
Thank you again for sharing your idea!
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cancellation state in Availabilty block report
Availability block report there are two statuses: optional & Confirmed. I would request that you can also have a cancelled state aswell. That way you can have a overview of all cancelled blocks, statistics regarding which blocks were picked up and easier communication within the hotel and the booker.
24 votesHello from the Mews product team.
We are so pleased to let you know that the cancelled state for blocks has been released.
Please check out our release notes to learn more: https://releases.mews.com/en/cancel-availability-blocks-for-a-complete-overview-of-your-block-revenue
Thank you again for sharing your idea!
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Make Commander App more user friendly for housekeepers by making the markings BUTTONS
Right now, marking a room requires the use of a drop down menu. This menu is small, and not colour coded.
Instead, putting 4 buttons with colour and icons will help housekeepers use this app.
We have housekeepers with limited ability to read, and some who are not adept to technology. This would help both tremendously.
24 votesHello Mewsers,
Thank you for the feedback, we are happy to inform you that the Commander mobile app allows you to update the status of the room by swiping left on the space who’s state you would like to change.
Swiping left will also revel each state that can be identified by different coloured buttons.
Kind regards,
Mews Product Team -
Rate Management 2.0
"The rate management screen in Mews contains a lot of information and is often used to plan overbooking strategies and revenue management for upcoming weeks. Redesigning this page could provides a lot of opportunity to improve the interface, make it more user-friendly, and include the most valuable details for the people who use this screen most.
Let us know! What would you like to see on the new rate management screen?"
24 votesHello from the Mews product team. We are so pleased to let you know that your feature request has been released. Please check out our release notes - https://releases.mews.com/en. Thank you again for sharing your idea!
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Assign tasks to employees
Assign tasks to specific employees and clarify one responsible employee rather than general assignment to a department of many members
24 votes -
24 votes
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Products shown per day with price and quantity
The display of products on bills was previously confusing for many properties, however with some minor formatting improvements, products could now be listed per day along with their respective prices and quantities."
24 votes -
Option to create “Dummy” Space Categories
Idea:
Having Dummy spaces is immensely helpful for hotels, so we can place those guests over there. These are those guests who are not going to arrive or who have booked with an invalid cc. By placing the reservation in dummy, we keep them on a waiting list, while at the same time keeping the reservation active on the OTA channel!
It allows us to give preference to guests who pay and weed out fake/ fraud bookers
Dummy allows us to directly release the room online and keep the timeline sorted, without having to change the occupancy/ availability manually every…
23 votesSpaces without assigned categories can be used for this purpose.
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space clean
Add common areas (like pool, kitchen, garden 1, garden 2) to assign them to housekeeping and maintenance, to be able to assign task a cleaning of common area.
23 votesHello,
I’m happy to inform you that it is now possible to create spaces/resources without a category and see them on the timeline + assign them house uses. The resources are currently not bookable through the standard channels and can be really “reserved” only for an internal usage.
Please, find a basic guide describing the functionality attached.
If you have any questions related to this functionality, feel free to reach out to me at [email protected].
Thank you.
Martin Kucera
Product manager
Mews -
Editable Stay Products
There is only one value which can be assigned to a stay product. Some products can have variable values. A setting would be helpful to allow some products to have their value changed. This would allow for variable products to be billed/reported against reservations as opposed to as editable service product.
23 votesHello from the Mews product team. We are so pleased to let you know that your feature request has been released. Please check out our release notes - https://releases.mews.com/en for information about the new Dynamic Product Pricing functionality. Thank you again for sharing your idea!
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Easy actual overview of extra beds/baby beds in use
There is no option to view how many extra beds or baby beds are in use at the moment or in which room they are currently.
23 votes -
23 votes
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Reservation summary: rooming list improvements
As a group reservations agent I often handle requests for large group reservations of 50 + guests. Many of these request come from business, travel agents or private tour groups. I generally have a single point of contact from the time reservations are made to the final confirmation prior to arrival.
Between the booking and confirmation process I often have to make several alterations to the reservation, which can consists of anything from adding/ removing guests to moving guests to different rooms. Many of the communications I have with clients (bookers/reservation owners) are done via email where I often share…
22 votesHello from the Mews product team!
We are very happy to inform you that we have officially released the Reservation rooming list.
Select a reservation and head over to the “Group” tab to start testing the feature. If you would like to know more, follow the link below to the release notes page where you will be able to see a snapshot of where you can find the feature.
We have also added a handy guide which you can access from the release notes page.
Should you have any feedback, please do let us know.
Kind regards,
Aldair Borges
Mews Product team
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