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Property Operations & PMS

Property Operations and PMS: this is the forum for posting your ideas and comments on all aspects of hotel operations, from reservations to billing. You'll find a category here for each of the major topics in property management, and if you can't find the right category, please search or post to the Other category. Where we can, we'll move ideas around to group them as intuitively as possible for the product managers working on the PMS.


Please keep in mind that there is a separate forum for topics specific to the operations of hotel chains and groups. Go to the Multi-property management forum for anything about portfolio management or rate, product, package and restriction functionality across multiple properties.

Property Operations & PMS

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17 results found

  1. Semi revert the changes of the new ledger/ bring back the old ledger.

    The old ledger was too long with all the prepayments but it had the best insight in to be resolved bills. In the current guest ledger I have a bigger list, with bills that have been closed for months but are now showing because the usage date is today. Which causes more clutter then before.

    1 vote

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    Had a call with TIm to discuss and negated his concerns so I closing this ticket, but Tim please let us know if you want to reopen.

  2. Be able to create bookings from dashboard and extending or shortening the stay of a booking.

    15 votes

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  3. Premium onsite onboarding expensive fees.

    3 votes

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    0 comments  ·  Other  ·  Admin →
  4. Hello!

    There's a feature in the billing window, to rename the bill, which is very useful. We generally take notes such as voucher numbers to report in the notes of the document to close.
    This feature though, is not available for the main bill, but only for additional bills you create.
    This is kind of a nuissance because you have to move the items to a new bill in order to be able to rename the bill and set all the notes you need.
    It would be great if also the main bill could be renamed.

    Thank you for your…

    3 votes

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    We have released default billing automation and therefore they should not experience items in the unpaid items, instead they will be routed to a default bill which can be renamed. Unpaid items cannot be renamed, but this is because this is not a bill and instead items/payments which need to be allocated to a bill.

  5. 5 votes

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    Hello all 👋

    As this is not a request directly addressable by our product management team, I am closing this suggestion. We look forward to future submissions to help enhance the and improve Mews features and functionalities.

  6. 3 votes

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  7. 3 votes

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    0 comments  ·  Other  ·  Admin →
  8. 1 vote

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  9. By clicking on billing now, you get to the new version.
    Please bring the old billing back and open maybe another button for the new billing. The gerenal one should be the old.

    174 votes

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    We have made significant improvements to the billing screen since 2021, which improve visibility and will close this since there have been no further specific comments on the current billing screen.

  10. Either you have to close the bill (so you can't add anything) or you can only print a preview

    10 votes

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    Closing since there are no options to print a bill without closing e.g. using proforma and preview. The point of closing the bill is to finalise it.

  11. 7 votes

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    0 comments  ·  Other  ·  Admin →

    Hello 👋

    I'm afraid there's not enough detail here for our product management team to work with, so I am closing this submission.

    Thank you for helping us build a better Mews experience for all!

  12. 5 votes

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    0 comments  ·  Other  ·  Admin →

    Unfortunately, there's insufficient detail here for our product teams to work with, so we'll close this idea and trust that someone has suggested the same thing elsewhere with more information.

  13. 10 votes

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    Thanks for submitting your feedback, however, there's insufficient detail here for our product development teams to work with, so we'll close this idea. Please consider voting and commenting on newer ideas or creating a new submission with more detail about the problem you'd like to solve.

  14. 10 votes

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    👋 Hi all

    Following our decision to sunset the social statistics widget some time ago, we're closing out this idea. Thanks for your interest and we look forward to seeing more of your suggestions about more recently released features and functionality. You can see those all described on our releases page.

  15. Is it possible to see Google in the Social tab instead of Trustyou?

    7 votes

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    1 comment  ·  Other  ·  Admin →

    👋 Hi all

    Following our decision to sunset the social statistics widget some time ago, we're closing out this idea. Thanks for your interest and we look forward to seeing more of your suggestions about more recently released features and functionality. You can see those all described on our releases page.

  16. 7 votes

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    Unfortunately, there's insufficient detail here for our product development teams to work with, so we'll mark this idea as closed and encourage any interested parties to add their feedback to current open ideas about occupancy reporting functionality and/or submit a new, more descriptive suggestion.

  17. 5 votes

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    We have insufficient detail on this (rather old) suggestion for our product team to work with, so we'll close it.

    If any members of our product feedback forum have more specific details on what problems or opportunities arise from development of custom stay charge postings, please contribute your expertise to a more relevant idea or create a new one for us to consider. We'd love to hear from you.

    Thank you ✨

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